Lead Administrator

TN United Kingdom; Warrington; On-site; GBP 33,000; Full time

Job summary

Join a leading healthcare provider as a Lead Administrator in Warrington, where you will oversee administrative functions and support a multidisciplinary team. This role involves supervising reception and secretarial services, managing departmental budgets, and ensuring high-quality service delivery. With a competitive salary and extensive benefits, this is an excellent opportunity for career development in a supportive environment.

Benefits

33 days annual leave including Bank Holidays

Free meals and parking

Wellbeing support and activities

Career development and training opportunities

Pension contributions

Life Assurance

Enhanced Maternity Packages

Retail discounts

Qualifications

• Experience in secretarial and/or HR administration.
• Excellent verbal and written communication skills.
• Knowledge of office equipment including fax, photocopier, and telephone systems.

Responsibilities

• Directing the operational service of the administration function.
• Supervising the reception and secretarial services.
• Monitoring and reviewing service quality.

Skills

Communication

Supervisory skills

Word processing

Education

NVQ III Business Administration

Tools

Microsoft Word

PowerPoint

Excel

Job description

Become a Lead Administrator with purpose, where your contribution helps change people's lives. Join Arbury Court in Warrington as a Lead Administrator and be valued and supported.

The role involves directing the operational service of the administration function, ensuring it provides cost-effective Reception, Secretarial, Medical Records, and other administrative services to the units.

You will support and supervise the service's administrative needs, including managing the reception, secretarial services, supervising the Mental Health Act department, and coordinating staffing across all administration areas such as secretarial, MHA, CPA, Resourcing, HR, Finance, Ward Administration, Complaints, and Visitor Liaison.

Working with senior staff, you will manage staff absences, maintain personnel files, and produce audits.

We offer continuous training to help you reach your career goals because a better you means better care.

As a Lead Administrator, you will be:

• Supervising the reception service to ensure high-quality, customer-focused service for patients, relatives, staff, and external organizations. Ensuring systems like Doors, Traka, Blicks, Key, and CCTV are operational and compliant with policies.
• Supervising the secretarial service to provide confidential support to clinical and support departments.
• Monitoring and reviewing service quality, taking corrective actions as needed.
• Controlling departmental expenditure within budget.
• Managing internal and external postal systems.

To be successful, you should have:

• Experience in secretarial and/or HR administration
• NVQ III Business Administration
• Excellent verbal and written communication skills
• Word processing skills (50 wpm), preferably Microsoft Word
• Experience with PowerPoint and Excel
• Supervisory skills
• Knowledge of office equipment including fax, photocopier, and telephone systems

Location:

Arbury Court, Townfield Lane, Winwick, Warrington, Cheshire, WA2 8TR

Join our multidisciplinary team at Arbury Court, providing care for adult women with Personality Disorder and Mental Health conditions in secure environments. Our care is person-centered, focusing on recovery.

The location offers good transport links, making it accessible from most areas between Liverpool and Manchester.

What you will get:

• Salary: £32,924 per year
• 33 days annual leave (including Bank Holidays) plus your birthday off
• Free meals and parking
• Wellbeing support and activities
• Career development and training opportunities
• Pension contributions
• Life Assurance
• Enhanced Maternity Packages

Additional benefits include retail discounts, special offers, and more.

About your next employer:

You will work for an established, stable company with over 8,000 employees and a broad network of services across Mental Health, Neurological, Learning Disabilities & Autism, and more. Elysium Healthcare is part of Ramsay Health Care, operating in 10 countries with over 86,000 employees.

We follow safer recruitment practices, are a Disability Confident employer, and prioritize safeguarding and welfare. All candidates will require a DBS disclosure.