Quality Coordinator

TN United Kingdom; Chippenham; On-site; GBP 26,000; Full time

Job summary

Wiltshire College & University Centre is seeking a Quality Coordinator to maintain high standards across education. This role involves coordinating quality assurance processes, supporting performance management, and providing essential administrative support. The ideal candidate should have strong organisational skills, attention to detail, and relevant qualifications.

Benefits

30 days annual leave plus bank holidays

Automatic enrolment into the Local Government Pension Scheme

Access to Employee Assistance Programme (EAP)

Discounts with a variety of retailers

Free onsite car parking

Qualifications

• Proven experience in an administrative or coordination role, ideally in education.
• Excellent organisational skills with strong attention to detail.
• Proficiency in using management and information systems.

Responsibilities

• Oversee internal quality assurance processes, including lesson observations.
• Assist in managing teaching, learning, and assessment performance.
• Ensure accurate and up-to-date records for courses and quality assurance outcomes.

Skills

Organisational skills

Attention to detail

Communication skills

Education

Level 3 qualification (A Level, BTEC National Diploma)

Literacy and numeracy Level 2 qualification (GCSE A-C or equivalent)

Tools

Management and information systems

Job description

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Wiltshire College & University Centre have a great opportunity for a Quality Coordinator to join our team.

Location: Chippenham, Lackham, Trowbridge or Salisbury (Campus closest to home location, with travel to all sites)

Salary: £25,522 per annum (Professional Services Grade 5)

Job Type: Permanent, Full Time & Part Time hours available, 52 weeks per year

Closing Date: Friday 23rd May 2025

About Us:

Wiltshire College & University Centre plays a vital role in Wiltshire’s economy, inspiring people to develop the skills they need to achieve. Our four campuses are learning hubs in their communities, and we aspire to be an outstanding, financially robust and commercially agile provider, achieving our clear social mission on behalf of learners and employers across Wiltshire and beyond. Our turnover is around £42 million per annum, we employ some 650 staff, and support around 11,500 students.

Quality Coordinator – The Role:

Are you an organised, detail-oriented individual with a passion for education and quality assurance? Wiltshire College & University Centre is seeking a Quality Coordinator to join our team and help us maintain high standards across both Higher and Further Education. This is an exciting opportunity to contribute to our mission of providing outstanding teaching, learning, and assessment practices.

As a Quality Coordinator, you will play a crucial role in coordinating and supporting key quality processes throughout the college, providing essential administrative and organisational support to the Quality and Innovation team and the Director for Teaching, Learning and Assessment.

Quality Coordinator - Key Responsibilities:

• Coordinate Quality Assurance: Oversee internal quality assurance processes, including lesson observations, external verification, and handling complaints/compliments.
• Support Performance Management: Assist in managing teaching, learning, and assessment performance through record-keeping and scheduling activities.
• Maintain Records: Ensure accurate and up-to-date records for courses, modules, and quality assurance outcomes.
• Reporting & Data Management: Collaborate on the creation and maintenance of the Quality Data Dashboard and support key reporting activities.
• Course Approvals & Assessments: Organise new course approvals and quality impact assessments.
• Efficient Administration: Provide general administrative support, including scheduling meetings, arranging transport, and taking minutes.
• Student Feedback & Support: Manage student surveys, coordinate feedback, and act as the point of contact for student support services (DSA, ALS, etc.).
• HESA & NSS Coordination: Assist with Higher Education returns, Office for Students (OfS) reporting, and the National Student Survey (NSS).

Quality Coordinator – You:

We are looking for someone who has:

• Proven experience in an administrative or coordination role, ideally in education.
• Excellent organisational skills with strong attention to detail.
• Proficiency in using management and information systems.
• Strong communication skills and the ability to maintain confidentiality.

Essential Qualifications

• To hold a Level 3 qualification (A Level, BTEC National Diploma etc.) or be willing to work towards one.
• To hold a Literacy and numeracy Level 2 qualification (GCSE A-C or equivalent).
• Commitment to and evidence of CPD.

If you are ready to make an impact and contribute to the ongoing success of our college, we would love to hear from you.

Quality Coordinator -– Benefits:

• 30 days annual leave for Professional Service Staff plus bank holidays and additional closure days over the Christmas period
• Automatic enrolment into the Local Government Pension Scheme
• Access to our Employee Assistance Programme (EAP)
• Discounts with a wide variety of retailers
• Free onsite car parking

Quality Coordinator -– Application Process:

Wiltshire College & University Centre follows Safer Recruitment Guidance outlined by the Department for Education in ‘Keeping Children Safe in Education’. This involves conducting enhanced DBS checks, including checks against the children’s barred list, and other employment verifications, including an online presence review for shortlisted candidates.

We embrace diversity, recognising the valuable perspectives, ideas, knowledge, and cultures individuals from different backgrounds bring. Committed to safeguarding, we expect all staff and volunteers to share this commitment.

As a Disability Confident Employer, we pledge to interview all disabled applicants who meet the essential criteria for a job vacancy and assess them based on their abilities.

To submit your application for this exciting Quality Coordinator opportunity, please click ‘Apply’ now.

Applications for this role close on the 23rd May 2025.