Gas Engineer

ZipRecruiter; Biggleswade; On-site; GBP 43,000 - 51,000; Full time

Job summary

Join a leading energy company as a Service & Repair engineer, ensuring same-day fixes for customers. With a base salary of £43,733 and potential earnings of £50,400, you will play a crucial role in delivering outstanding service while contributing to a greener future. We are looking for experienced individuals with a focus on customer experience and technical expertise in heating systems.

Benefits

£10,000 Sign-On Bonus

Flexible Rewards

Support for Physical and Emotional Well-Being

Qualifications

• At least 3 years qualified experience in fault finding and diagnosis.
• Experience across various boilers, heating systems, and manufacturers.

Responsibilities

• Ensure customers receive help when needed, key to same-day fixes.
• Represent British Gas in customers' homes during service visits.

Skills

Customer Experience

Fault Finding

Electrical Knowledge

Education

NVQ in Plumbing or Heating

ACS Qualifications (CCN1, CENWAT, CKR1, HTR1)

Job description

Job Description

We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise of same-day fixes for our customers. We offer a £10,000 sign-on bonus to make the jump! Yes, you read that right.

We are serious about achieving our ambition of making the UK NetZero by 2050. To get there, we need to hire the best, which is why we're offering a £10,000 sign-on bonus. Join us and be part of more. We're more than an energy company; we're a family of brands revolutionising how we power the planet. We're energisers.

One team of 21,000 colleagues energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, while living our commitment to positive change in our communities. Here, you can find more purpose, passion, and potential. That's why working here is #MoreThanACareer.

We do energy differently — we do it all. We make it, store it, move it, sell it, and mend it. About your team: At British Gas, our mission is to sell it and mend it. We're the household heroes powering 1 in 3 homes in the UK, but supplying energy is just part of what we do. We're making UK homes greener and more energy-efficient with our partners at Hive.

By using technology like thermostats, heat pumps, solar panels, and EV chargers, we're making it cheaper and easier to reduce your home's carbon footprint. Our Peak Save programme actively rewards better energy use.

About your role: We need Service & Repair engineers to join our team of experienced Gas Engineers to ensure our customers receive help when needed. You'll be key to our Service Promise of same-day fixes. The base salary is £43,733 with uncapped OTE — £50,400 is a realistic expectation through our reward scheme. Being there for our customers is our priority.

Whether attending an annual service visit or a complex breakdown, you'll represent British Gas in customers' homes. You'll have support from managers, mentors, and colleagues, but some jobs can be challenging, requiring experience across various boilers, heating systems, and manufacturers.

Here's what we're looking for:

1. A natural focus on providing outstanding customer experience on every visit
2. Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1)
3. NVQ, C&G, or equivalent in plumbing or heating
4. At least 3 years qualified experience in fault finding and diagnosis
5. Electrical knowledge, including wiring and fault finding on S-plan, Y-plan, and combination systems and boilers

Why should you apply? We're a people-focused organisation supporting diverse needs. We offer flexible rewards to support your physical and emotional well-being, not just financially. If you're passionate about sustainability and eager to grow personally and professionally, join us to find your purpose where your voice matters, growth is prioritized, and your ambitions are supported. Help us, help you.

We encourage sharing information about yourself throughout our recruitment process to better understand and support your journey.