Assistant Store Manager

Oliver Bonas; West Midlands Combined Authority; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company is seeking an Assistant Store Manager for their Solihull store. The role involves enhancing sales, motivating the team, and ensuring exceptional customer experiences. Candidates should possess team management experience and a positive, ambitious attitude. This flexible contract offers various shifts and a supportive work environment.

Benefits

Generous employee discount up to 60% off OB products

Access to 24-hour employee assistance programme

Flexible holiday entitlement (30 days, increasing to 35 with service)

Discretionary profit-related bonus scheme

Free membership for Westfield Health Cash Plan or Private Medical

Auto-enrolment into pension plan

Refer a Friend incentive

Enhanced leave policies for maternity, paternity, adoption, and shared parental leave

Mental Health First Aider support

Access to the 360L eLearning platform

Qualifications

• Experience in team management.
• Positivity, vibrancy, and readiness to take on challenges.
• Excellent organisation skills and multitasking ability.

Responsibilities

• Analyse reports to measure store and team success.
• Lead by example and guide team members to meet objectives.
• Support team career development.

Skills

Team management

Positivity

Commercial awareness

Organisation skills

Multitasking

Job description

We are looking for an Assistant Store Manager to join Team OB in our Solihull store.

As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales.

This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly.

About us...

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are central to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone plays a part in making OB a special place to work.

We believe in having fun, fostering a playful and positive environment. While we don’t take ourselves too seriously, we are serious about our work.

Our team is confident, creative, and unafraid to challenge convention to find solutions. They take accountability for their actions, always with kindness and humility.

More about the role...

• Analyse reports to measure store and team success.
• Use KPIs to evaluate performance and identify development areas.
• Lead by example and guide team members to meet personal and store objectives.
• Collaborate with the store manager to ensure exceptional customer experiences.
• Support with progress meetings and appraisals for team members.
• Support team career development.
• Follow company guidelines for cash handling and operational standards.
• Communicate effectively in line with Oliver Bonas tone of voice.

Bonas Benefits:

• Generous employee discount up to 60% off OB products.
• Access to our 24-hour employee assistance programme with Care First.
• Flexible holiday entitlement (30 days, increasing to 35 with service).
• Discretionary profit-related bonus scheme.
• Free membership for Westfield Health Cash Plan or Private Medical.
• Auto-enrolment into our pension plan.
• Refer a Friend incentive.
• Enhanced leave policies for maternity, paternity, adoption, and shared parental leave.
• Participation in our Equity, Diversity and Inclusivity Voice network and EDI team.
• Mental Health First Aider support.
• Access to the 360L eLearning platform.
• Free in-store refreshments and treats.

What we look for:

• Experience in team management.
• Positivity, vibrancy, and readiness to take on challenges.
• Kinder, helpful, and considerate attitude towards customers and colleagues.
• Excellent organisation skills and multitasking ability.
• Commercial awareness.
• Ambition, resourcefulness, and eagerness to learn more.