Senior Information Governance Compliance Officer

NHS; Carlisle; On-site; GBP 29,000 - 37,000; Full time

Job summary

The North Cumbria Integrated Care NHS Foundation Trust is seeking a Senior Information Governance Compliance Officer to join their Digital Healthcare team. This role involves ensuring compliance with information governance standards, supporting the Head of Information Governance, and managing complex queries. The ideal candidate will have a degree in a relevant field, knowledge of UKGDPR, and experience in information governance.

Benefits

27-day holiday scheme rising to 33 after 10 years

Flexible working scheme

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

Employee Assistance Programme

Qualifications

• Educated to degree level in relevant subject or equivalent experience.
• Knowledge of UKGDPR and Data Protection Act 2018.
• Experience in information governance and risk management.

Responsibilities

• Support the Head of Information Governance and IG Compliance Manager.
• Manage complex IG queries and asset management.
• Conduct privacy monitoring and investigations/audits.

Skills

Knowledge of UKGDPR

Information asset management

Project management

Attention to detail

Excellent communication skills

Data analysis

Education

Degree in relevant subject

Tools

Microsoft applications

SharePoint

Job description

Job summary

The Trust is looking for an Senior Information Governance Compliance Officer to work within Digital Healthcare.

This is a fantastic opportunity for the right candidate to join a small, but very productive and friendly team providing a vital service within the Trust.The vision of the Information Governance department is to "put Information at the HEART of everything we do".

This post provides an administrative supporting role in the development of information governance in the Trust, with a particular focus on ensuring compliance against the wide range of information governance standards through accurate data collation, validation, analysis, manipulation and presentation.

Main duties of the job

The Senior IG Compliance Officer operationally supports the Head of Information Governance / Data Protection Officer and IG Compliance Manager to maintain and deliver the information governance work programme.

The post holder will undertake duties associated with the role including support with more complex IG queries, asset management, clinical risk administration, privacy monitoring and investigations/audits.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details Date posted

14 May 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

262-A-25-7176499

Job locations

Maglona House

68 Kingstown Broadway

Carlisle

CA3 0HA

Job description Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

• Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

• youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
• the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: [phone], or email: [e-mail]

Unlock Tel: [phone], email [e-mail] or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Please note the cost of the DBS check has increased from 2nd December 2024

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Job description Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

• Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

• youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
• the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: [phone], or email: [e-mail]

Unlock Tel: [phone], email [e-mail] or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Please note the cost of the DBS check has increased from 2nd December 2024

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person Specification Qualifications Essential

• Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level.

Desirable

• Recognised information governance qualification (or experience).
• Evidence of ongoing continued professional development.

Knowledge & Experience Essential

• Knowledge and understanding of the UK General Data Protection Regulation (UKGDPR) and the Data Protection Act 2018.
• Understanding of confidentiality and privacy issues.
• Knowledge of administrative procedures, project management or information analysis.
• Understanding / awareness of the Data Security and Protection Toolkit.
• To be able to demonstrate theoretical and / or practical knowledge in the following areas: information asset management, information security and IT system security, proven competency in Microsoft applications.
• Organisational awareness - understanding the hierarchy and culture of own, customer, supplier and partner organisations and being able to identify the decision makers and influencers.
• Experience of Microsoft applications including SharePoint.
• Experience of developing and delivering training programmes.
• Experience of managing risks and reporting.
• Experience of drafting briefing papers and correspondence.
• Experience of maintaining complex logs and registers.
• Experience of developing and reviewing procedures and guidance and implementing.
• Experience in information governance, risk management, quality assurance or security standards, techniques and activities.
• Experience participating in governance activities in a supporting role.

Desirable

• Familiar with Records Management standards.
• Knowledge and understanding of Caldicott principles, common law duty of confidentiality.
• Knowledge of the Privacy and Electronic Communication Regulations.
• Experience of using a configuration management application (e.g. Alloy).
• Experience of an information governance role within the public sector.

Skills and Apptitudes Essential

• Ability to achieve key performance indicators and set objectives.
• Able to make judgements on how to deal with enquiries from service users and third parties.
• Attention to detail - applying specific quality standards to all tasks undertaken to ensure that deliverables are accurate and complete.
• Interacting with people - establishing relationships, contributing to an open culture and maintaining contacts with people from a variety of backgrounds and disciplines.
• Effective, approachable and sensitive communicator in different communities and cultures.
• Ability to adapt style and approach to meet the needs of different audiences.
• Capable of interpreting and presenting data regarding information governance matters to the senior management in a clear and concise fashion.
• Good time management.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Demonstrate experience in assessment completion and report writing
• Ability to collate data from various sources.
• Ability to analyse very complex issues where material is conflicting (security versus information asset owner requirements), act upon incomplete information and using experience to make inferences and allow decision making to occur.
• Analytical skills and the ability to produce management reports across the functions of the team.
• Ability to prepare and deliver training to a wide range of individuals.
• Good level of numeracy skills.
• Ability to work to tight deadlines.
• Tactful, ability to influence and negotiate with staff at all levels.
• Excellent organisational and planning skills.

Other Essential

• Enthusiastic and highly motivated.
• Flexible and able to act on own initiative.
• Ability to meet timescales and work under pressure.
• Act in a way that supports equality and diversity.
• Team work - working collaboratively with others to achieve a common goal.

Person Specification Qualifications Essential

• Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level.

Desirable

• Recognised information governance qualification (or experience).
• Evidence of ongoing continued professional development.

Knowledge & Experience Essential

• Knowledge and understanding of the UK General Data Protection Regulation (UKGDPR) and the Data Protection Act 2018.
• Understanding of confidentiality and privacy issues.
• Knowledge of administrative procedures, project management or information analysis.
• Understanding / awareness of the Data Security and Protection Toolkit.
• To be able to demonstrate theoretical and / or practical knowledge in the following areas: information asset management, information security and IT system security, proven competency in Microsoft applications.
• Organisational awareness - understanding the hierarchy and culture of own, customer, supplier and partner organisations and being able to identify the decision makers and influencers.
• Experience of Microsoft applications including SharePoint.
• Experience of developing and delivering training programmes.
• Experience of managing risks and reporting.
• Experience of drafting briefing papers and correspondence.
• Experience of maintaining complex logs and registers.
• Experience of developing and reviewing procedures and guidance and implementing.
• Experience in information governance, risk management, quality assurance or security standards, techniques and activities.
• Experience participating in governance activities in a supporting role.

Desirable

• Familiar with Records Management standards.
• Knowledge and understanding of Caldicott principles, common law duty of confidentiality.
• Knowledge of the Privacy and Electronic Communication Regulations.
• Experience of using a configuration management application (e.g. Alloy).
• Experience of an information governance role within the public sector.

Skills and Apptitudes Essential

• Ability to achieve key performance indicators and set objectives.
• Able to make judgements on how to deal with enquiries from service users and third parties.
• Attention to detail - applying specific quality standards to all tasks undertaken to ensure that deliverables are accurate and complete.
• Interacting with people - establishing relationships, contributing to an open culture and maintaining contacts with people from a variety of backgrounds and disciplines.
• Effective, approachable and sensitive communicator in different communities and cultures.
• Ability to adapt style and approach to meet the needs of different audiences.
• Capable of interpreting and presenting data regarding information governance matters to the senior management in a clear and concise fashion.
• Good time management.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Demonstrate experience in assessment completion and report writing
• Ability to collate data from various sources.
• Ability to analyse very complex issues where material is conflicting (security versus information asset owner requirements), act upon incomplete information and using experience to make inferences and allow decision making to occur.
• Analytical skills and the ability to produce management reports across the functions of the team.
• Ability to prepare and deliver training to a wide range of individuals.
• Good level of numeracy skills.
• Ability to work to tight deadlines.
• Tactful, ability to influence and negotiate with staff at all levels.
• Excellent organisational and planning skills.

Other Essential

• Enthusiastic and highly motivated.
• Flexible and able to act on own initiative.
• Ability to meet timescales and work under pressure.
• Act in a way that supports equality and diversity.
• Team work - working collaboratively with others to achieve a common goal.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Maglona House

68 Kingstown Broadway

Carlisle

CA3 0HA

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Maglona House

68 Kingstown Broadway

Carlisle

CA3 0HA

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)