Communications Manager

ExpressVPN; London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An innovative firm is seeking a talented communications professional to enhance its reputation in online privacy and security. This role involves crafting compelling narratives, managing media relations, and collaborating with cross-functional teams to drive brand awareness. The ideal candidate will have extensive experience in public relations, exceptional writing skills, and a passion for strategic communications. Join a dynamic team that values collaboration and creativity, and contribute to a mission focused on protecting online privacy for consumers worldwide.

Benefits

Flexible Working Hours

Team Lunches

Company Events

Fully Stocked Pantry

Collaborative Environment

Qualifications

• 5+ years in public/media relations with strong English writing skills.
• Experience in consumer tech communications and working with distributed teams.

Responsibilities

• Develop and implement external communication strategies.
• Manage relationships with media and craft impactful messaging.

Skills

Public Relations

Media Relations

English Writing

Strategic Communications

Attention to Detail

Education

University Degree in a Related Field

Tools

PR Reporting Tools

Job description

About this role

ExpressVPN is a leader in online privacy and security in English language media, particularly in the U.S. and the UK. We’re looking for a talented, driven communications professional to help expand our mark in these countries and around the world.

You will report directly to our Director of Communications based in the UK, to further enhance ExpressVPN’s position as a leader in the online privacy and security business. You will also help build and maintain ExpressVPN’s reputation with external stakeholders.

Role Responsibilities

• Support the development and implementation of external communication strategies and plans that deliver brand and business value. Collaborate within the global communications team; cross-functionally with content, SEO, product, engineering, and other teams; and with senior leadership to shape strategy and craft compelling messaging and initiatives.
• Build strong relationships with key review contacts and be the first point of contact for incoming press enquiries.
• Be a key point of contact between the engineering and communications teams, helping to craft consumer and reviewer messaging related to product updates and releases.
• Help manage agencies in key regions such as the U.S. and Europe.
• Deliver a steady drumbeat of quality coverage, building ExpressVPN’s brand awareness and thought leadership.

• Creatively translate ExpressVPN’s leading technology and/or product features into compelling, impactful stories for a wide range of audiences.
• Leverage your existing media relationships and cultivate new contacts within general, tech, and other media to tell our stories.
• Creatively identify opportunities for us to inject our voice and perspective.
• Source, analyze, and package data to fuel coverage.
• Craft and edit press-ready copy—including press releases, executive quotes and commentary, and collateral—that lives up to our brand’s standards and values.

Role Requirements

• 5+ years’ experience working in public relations and/or media relations.
• Exceptional English writing and editing skills.
• Experience working with geographically distributed teams.
• Experience in consumer tech communications.
• Ability to work independently and in teams.
• Self-driven with strong attention to detail with a passion for strategic communications and public relations.
• Demonstrable experience proactively identifying coverage opportunities and independently delivering on them.
• High EQ. Get people excited about working with you and about our company and industry.

Nice skills to have, but not required (if any)

• Demonstrable experience of working with, and communicating the nuances of, tech products
• Experience working in a highly regulated environment, or working with agency clients in highly regulated industries
• Experience with the affiliate marketing industry
• Familiarity with PR reporting tools

What we offer

• Rewarding work in a fun and collaborative environment
• Hybrid working with three days in the office
• Spacious open-concept and centrally located offices
• Full-time employment with flexible working hours
• Fully stocked pantry with healthy foods and fresh fruit
• Team lunches and company events every quarter
• Multicultural teams represented by 30+ nationalities

Benefits

Health and happiness go hand in hand, and we make every effort to support our team members in all facets of their lives—both inside and outside the office. Learn more about our employee benefits by visiting our careers page.

Before you apply

• At the moment, we do not sponsor visas in the EU. For Hong Kong, we require at least two years of working experience and a university degree in a related field. For Singapore and the UK, we can only sponsor visas for mid-career or above.
• Please upload your resume as a PDF and do not include any salary or compensation information in it.

ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.

Please note that all offers are subject to reference checks from one or more of your former managers/colleagues. For your current manager, we understand that every company has distinct HR practices, and will only speak with them at a mutually agreed-upon time that works for you.