Property Manager

Touchstone Group Ltd; City of Edinburgh; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading social enterprise is seeking a Property Manager in Edinburgh. This permanent role involves managing customer enquiries, collaborating with teams, and ensuring high service levels. Ideal candidates will have property management experience and strong communication skills, with a commitment to community spirit and inclusivity.

Benefits

Excellent holiday and sick pay

Pension with matched contributions

Training opportunities

Discounts and offers from shops, cinemas, and more

Qualifications

• Property Management experience required.
• Strong written and verbal communication skills essential.
• Good attention to detail necessary.

Responsibilities

• Act as the first point of contact for customer enquiries and complaints.
• Manage and collaborate with internal teams for property uploads.
• Ensure accurate recording of information, diaries, and documents.

Skills

Customer Service Experience

Communication Skills

Attention to Detail

Tools

MS Office

Job description

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone who does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful, and enjoys their work.

As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

Over the last 30 years, Touchstone has identified various opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and aim to create the best experience for our customers.

More About Your Role

Reporting to the Senior Property Manager, we are looking to recruit a Property Manager on a permanent basis. Based in Edinburgh, you will act as the first point of contact for all customer enquiries and complaints relating to the customer and the property, ensuring the highest level of service to both internal and external clients.

Your role will involve managing and collaborating with other internal teams to ensure that all new properties are uploaded onto the system and that all information, including diaries and documents, are accurately recorded.

The essential criteria for this role include Property Management experience, strong written and verbal communication skills, and good attention to detail.

This role offers hybrid working after an initial training period. At Places for People, we are committed to a safe working environment, so a basic DBS check is mandatory. For more information, please download our job profile available on our website.

More About You

The successful candidate will have:

• Customer Service Experience
• A proven track record of dealing with stakeholders
• Proficiency with IT packages, including MS Office
• Good communication skills

The Benefits

We are a large, diverse, and ambitious business that provides job security and the opportunity for growth. Here, people can flourish, thrive, better themselves, and work in fantastic communities with inspirational colleagues and customers.

Our comprehensive benefits package includes:

• Excellent holiday and sick pay
• Pension with matched contributions
• Training opportunities
• Extra perks, including discounts and offers from shops, cinemas, and more

What's Next?

If you meet the criteria and are ready to take the next step in your career, click apply. You will be redirected to our careers site where you can learn more about the role, read a full job description, and apply directly.

If you are a Places for People customer seeking support with your application, please contact our skills and employment team at [e-mail].

Note for recruitment agencies: We operate a PSL and do not accept cold calls.

Safeguarding Commitment

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow strict safeguarding policies and procedures, and our recruitment process includes pre-employment checks, including DBS checks where applicable, to ensure a safe working environment.

By joining us, you are expected to contribute to our safeguarding culture by following our policies and reporting concerns to protect our communities.