Stamford - Customer Care Full Time

TN United Kingdom; Stamford; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player seeks a Customer Care Assistant to represent their brand in a vibrant, fast-paced environment. You will engage with customers, ensuring their needs are met while fostering a welcoming atmosphere. This role is perfect for individuals who thrive on interaction and possess a genuine smile. With a commitment to inclusivity and integrity, you will be part of a team that values respect and community. Enjoy benefits like holiday pay and employee discounts while making a positive impact on customer experiences.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Ability to engage with customers and maintain a positive atmosphere.
• Strong communication skills and a friendly demeanor.

Responsibilities

• Welcome customers and ensure smooth operations in customer areas.
• Maintain cleanliness standards and address customer needs.

Skills

Customer Service

Effective Communication

Attentive Listening

Problem-Solving

Education

High School Diploma

Job description

Job Title: Stamford - Customer Care Full Time, Stamford

Client:

Location:

Stamford, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

f8304ce99c54

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Overview

McDonald's is one of the most recognised brands in the world, committed to core values: Serve, Inclusion, Integrity, Community, and Family. We foster a safe, respectful, and inclusive workplace, provide quality jobs, and promote opportunities for all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities include welcoming children, handing out balloons, organizing special events, addressing customers' specific needs, maintaining cleanliness standards, and creating a warm atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You will work in a fast-paced, energetic environment, and we seek individuals with a genuine smile, the ability to connect with customers, and make them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. You should be able to sustain high energy levels while working efficiently and productively.

Benefits include holiday pay, service awards, meal allowance, employee discounts from top brands, and more.