Senior Sales Operations Manager- Energy SaaS

JR United Kingdom; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading energy intelligence company is seeking a Senior Sales Operations Manager to unify sales, marketing, and CRM systems across integrated businesses. This pivotal role requires strong analytical and project management skills, focusing on driving business performance through effective data strategies. The ideal candidate will thrive in a dynamic environment, managing multiple teams and ensuring efficient processes for sales operations.

Qualifications

• Solid experience in driving business performance transformation via data strategy.
• Experience managing teams in different jurisdictions.

Responsibilities

• Drive the company’s data and CRM strategy across the combined businesses.
• Manage all incoming contacts and leads within the CRM system.
• Develop and maintain dashboards for sales targets and marketing opportunities.

Skills

Business Performance Transformation

Analytical Skills

Project Management

Communication Skills

Data Management

Tools

Hubspot

Microsoft Excel

Job description

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Senior Sales Operations Manager- Energy SaaS, london

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Client:

Startup Resources

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

19.05.2025

Expiry Date:

03.07.2025

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Job Description:

We’re hiring a Senior Sales Operations Manager who's ready to become Head of Operations Sales and lead the unification of sales, marketing, and CRM systems across two recently integrated businesses. This is a pivotal role for someone who thrives on structure, process, and commercial impact.

You’ll be working at the heart of a leading energy intelligence company, bringing together teams, tools, and data across the sales cycle — from order entry through to invoicing, renewal workflows, and insights generation.

Duties

• Drive the company’s data and CRM strategy across the combined businesses
• Assist the sales and marketing teams in getting the best out of the CRM system, to include data selection and data research
• Work with finance to create a new process for forecasting and reporting on sales and revenue
• Manage all incoming contacts and leads, ensuring preferences are kept up to date by channel within the CRM system
• Create an efficient and streamlined process for order and invoice management
• Ability to create and integrate a full cycle sales order system, from order entry, to permissionIng to invoicing and billing
• Create a customer operations process for managing renewals (SWOT)
• Develop and execute CRM campaigns such as win-back, reactivation and preference centre follow up
• Creation of reporting and establishing best practices around campaign analysis, lead volume reporting and funnel analysis
• Develop and maintain dashboards for: Sales targets and pipeline, Marketing opportunities and bespoke dashboards for team

Skills

• Solid experience of driving business performance transformation via data/database strategy
• In-depth understanding of Hubspot and marketing automation system development and maintenance
• Experience managing teams in different jurisdictions
• Highly numerate with strong analytical skills and advanced Microsoft Excel skills
• Solid experience of data mining, list building and data management
• Strong organisational and project management skills
• Excellent communication skills with the ability to work across multiple teams concurrently and gain buy-in from key stakeholders
• Experience in energy, oil & gas or chemical related industries - desirable