Policy & Process Coordinator

NHS Property Services Ltd; Greater London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

NHS Property Services Ltd is seeking a Policy & Process Co-Ordinator to support the development of policies and processes. This role involves managing information, creating SharePoint pages, and producing reports. The position offers a flexible working environment and opportunities for professional development, all while contributing to the NHS's mission of excellent patient care.

Benefits

27 days annual leave + 8 bank holidays

Smarter Working Policy

Training and development opportunities

Colleague Referral Scheme

SMART Pension contribution up to 6%

Flexible benefits including NHS retail discounts

Colleague Assistance Programme

Qualifications

• Skilled in managing information and producing clear reports.
• Experience in designing and publishing SharePoint pages.
• Familiar with NHSPS conventions for process mapping.

Responsibilities

• Coordinate the Policy and Process team to develop and maintain robust policies.
• Design and publish SharePoint pages for internal guidance.
• Engage with colleagues to understand business processes.

Skills

SharePoint site creation and management expertise

Fluency in the use of Visio for process mapping

Producing customer facing reports and presentations

Interest in Property and Policy activities

Job description

NHS Property Services (NHSPS) is dedicated to enabling excellent patient care by serving as a trusted property advisor to the NHS. We are committed to providing the best estate solutions, ensuring that our healthcare facilities are optimised for efficiency and effectiveness.

We proudly manage a diverse portfolio of 2,700 properties across England, catering to the needs of 6,300 customers. This extensive portfolio represents approximately 10% of the total NHS estate. Our properties range from historic listed buildings to state-of-the-art integrated care centres, encompassing hospitals, GP practices, and administrative offices.

We have a fantastic opportunity for a Policy & Process Co-Ordinator, this role will be flexible working from home, however you can also visit any of our local hubs.

This is a 12-month Fixed Term Contract, working 37.5 hours per week, with flexible starting times. This can be discussed at interview stage.

About the role:

This role provides effective and efficient coordination to support the Policy and Process team to develop, maintain and improve robust policies, end to end processes, and best practice methodologies to support Delivery colleagues.

The role holder will be skilled in the management of information and have a flair for producing reports and presentations that are clear and helpful.

An important part of this role will involve the design and publication of SharePoint pages which carry vital information and guidance aimed at supporting our internal customers with key knowledge and guidance they need to undertake their roles effectively.

Therefore, the successful candidate will be able to demonstrate their ability to design, own, publish and manage SharePoint pages.

The successful candidate will ideally be familiar with Microsoft Visio Microsoft Visio and will be experienced in publishing process maps to NHSPS conventions. They will need to be confident in engaging with colleagues to understand current and future end to end business processes for this purpose.

The role provides an excellent opportunity for a colleague to transfer their skills into an environment where they can develop a broad understanding of FM and property management.

What you will bring to the role:

• SharePoint site creation and management expertise
• Fluency in the use of Visio for process mapping
• A talent for producing customer facing reports and presentations
• A keen interest in the activities of the Property and Policy and Estates Delivery teams

What we can offer you:

We understand how important life is outside of work so, as well as a competitive salary we will also offer:

• 27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave.
• A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.
• Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.
• Company-wide Colleague Referral Scheme
• SMART Pension contribution into which the company will contribute up to 6%

• A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.
• We have a great Colleague Assistance Programme and offer support for all areas of life.

An organisation with a passion…

We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.

We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.

For full details of the role, please see the attached role profile.
We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.