Shift Operations Manager

ZipRecruiter; Greater London; On-site; GBP 38,000 - 40,000; Full time

Job summary

A leading company in the logistics sector is seeking a Shift Operations Manager for their Dagenham site. This role involves overseeing site operations, ensuring compliance, and leading a team towards success. The ideal candidate will have strong leadership skills and experience in warehouse logistics, along with a focus on continuous improvement and customer service. Competitive salary and benefits are offered.

Benefits

Performance related bonus scheme

Employee discount

Unum income protection

Medicash

Pension Scheme

Discounted Gym Membership

Cycle to work scheme

Annual leave buy and sell scheme

Enhanced maternity, paternity and adoption leave

Career development opportunities

Qualifications

• Experience in Warehouse, Logistics at management or supervisor level.
• Strong leadership skills and ability to communicate effectively.

Responsibilities

• Ensure compliance in transport and health and safety requirements.
• Meet Key Delivery Service KPIs and lead team performance reviews.
• Support continuous improvement culture across operations.

Skills

Leadership

Communication

Analytical Skills

Education

CPC licence

Job description

Job Description

Are you a seasoned Warehouse and Transport professional? Are you looking to make a positive impact in your place of work?

Our Dagenham site is going through positive change and growth, and we are looking for a newShift Operations Manager to join the team! Your role with us will be to support the Site Operations Manager across the smooth running of the site and help to support the positive cultural and operational changes we are making.

This is an exciting time to join our business and Huntingdon in particular!

Salary: £38,000 - £40,000 per annum, depending on experience.

Performance bonus opportunity: £2.6K per annum.

This role is part of a leadership team on site, which consists of 3 Supervisors and 2 Team Leaders – you will be reporting into the Site Operations Manager and will have plenty of support to allow you to be successful. Collectively you will be leading a local team of transport and warehouse colleagues.

Who do we want?

We are looking for an experience Operations, Warehouse, and Transport professional, preferably with a CPC licence (however, we would be willing to help fund you gaining your CPC licence), along with:

• Previous experience within Warehouse, Logistics at a management or supervisor level
• Experience of strong leadership of a team to success
• Clear communicator
• Computer literate
• Analytical Skills
• Previous experience of working across home delivery operations
• Good knowledge of the local area
• Experience of working and collaborating with external suppliers and internal stakeholders.

We also want someone that positively contributes to the team, someone that is hard working and willing to go the “extra mile.” Someone that is people focussed, whether that be our colleagues or our customers, we are in the business of supporting people!

What will you get?

In return for your hard work, effectiveness, and contribution, we will over a highly competitive salary, along with:

• A competitive performance related bonus scheme.
• Employee discount to Bensons for beds Products
• Unum income protection
• Medicash
• Pension Scheme
• Discounted Gym Membership
• Cycle to work scheme.
• Annual leave buy and sell scheme.
• Enhance maternity, paternity and adoption leave.
• Access to Retail trust services
• Career development and the opportunity to progress and grow with the business.

What will you be doing?

Safe & Legal Compliance – full compliance in both transport and health and safety requirements within the operation.

Customer Service – ensure all Key Delivery Service KPIs are met or exceeded.

Leadership & Development– objective setting, team and individual performance reviews and succession planning.

Communication – daily, weekly and month briefs to set the vision.

Cost Control – meeting & generating ideas to reduce operating cost v budget.

Continuous Improvement – support a continuous improvement culture, both within the local operation, and across the network.

Analytical– analysis of business reports & data to improve performance in key areas.

Planning – shifts, routes, deployment plans for the Warehouse & Transport operations.

Managing– team’s hours, holidays, performance for warehouse & transport colleagues.

Recruitment– In line with budget requirements, interviewing & supporting the on-boarding process for colleagues.