Customer Sales Executive

TN United Kingdom; Lyme Regis; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join an award-winning company as a Customer Sales Executive, where you will enhance customer relationships and drive sales growth. This role involves managing accounts, making calls, and providing exceptional service in a friendly team environment.

Benefits

Casual dress code

Company pension scheme

Employee discount on products

Life insurance

On-site parking

Qualifications

• Proven experience in a customer service based role.
• Fluent in written and spoken English.

Responsibilities

• Conduct inbound and outbound calls to drive revenue growth.
• Manage existing customer accounts and identify upselling opportunities.
• Generate new leads and maintain accurate records.

Skills

Communication

Customer Service

Sales

Tools

Microsoft Office

CRM systems

Job description

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Join our Award-Winning client as a Customer Sales Executive!

In addition to a generous salary, our client offers a range of fantastic perks, including:

• Casual dress code.
• Company pension scheme.
• Employee discount on their award-winning products.
• Life insurance.
• On-site parking.
• Small and friendly team environment.

HOURS: 8am - 5pm Monday to Friday (1 x half an hour unpaid lunch break and 2 x 15 minute paid breaks)

Are you passionate about exceptional customer service and confident in your ability to connect with customers over the phone? Do you want to be part of a dynamic team at an award-winning company known for its innovative and high-quality products? If so, we have the perfect opportunity for you!

As a Customer Sales Executive, you will play a crucial role in driving growth and maintaining our clients reputation for excellence. You'll be the voice of their brand, building strong relationships with their valued customers and helping them discover the perfect products from their diverse portfolio.

Key responsibilities:

• Conduct both inbound and outbound calls, as well as communicate via email, to drive revenue growth.
• Outbound calls will be made up of 80% warm/existing clients and 20% to an existing client base of lapsed accounts.
• Manage existing customer accounts, from taking orders to identifying upselling opportunities and promoting new products.
• Generate new leads and pass them on to the sales team.
• Maintain accurate records of calls, orders, and other relevant information for easy access by the team.
• Gather feedback on promotional activities and customer experiences to share with the team.
• Demonstrate in-depth knowledge of the client's portfolio, including production, history, brands, industry trends, and profiles.

Required skills and qualifications:

• Proven experience in a customer service based role.
• Strong communication and presentation skills, both over the phone and in writing.
• Confidence in speaking with customers over the telephone and the ability to sell through service.
• Familiarity with Microsoft Office, CRM systems, and other business platforms.
• Fluent in written and spoken English.
• Full driving licence.

Our client values individuals who bring energy, passion, and commitment to their work. They appreciate those who are adaptable and willing to assist in other department tasks when necessary. If you are a natural communicator who thrives in a fast-paced environment, this could be the perfect opportunity for you.

Apply now to join their team and be part of their ongoing success in the distribution industry.