Product Support Engineer - French Speaker (gn) - York

TN United Kingdom; Harrogate; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in optics and imaging is seeking a dedicated technical support expert to join their vibrant team. This exciting role involves engaging with European customers, providing essential product recommendations, and collaborating on innovative projects. You'll have the chance to work in a dynamic environment filled with passionate individuals, all while enjoying competitive compensation and a variety of perks. If you're ready to make a difference in the world of optics and be part of a forward-thinking team, this opportunity is perfect for you!

Benefits

Company pension scheme

Private medical & dental insurance

Extensive training and development opportunities

Cycle to Work scheme / Jobbike program

Company events

Qualifications

• Bachelor's degree in Science or Engineering is required.
• Fluency in both French and English is essential.

Responsibilities

• Provide technical assistance and product recommendations to customers.
• Collaborate with global teams and support marketing initiatives.

Skills

Technical Assistance

Product Recommendations

Communication Skills

Problem-Solving Skills

Fluency in French

Fluency in English

Education

Bachelor's degree in Science

Bachelor's degree in Engineering

Tools

MS Office

Job description

Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics. As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.

Job Description:

Location: York, UK (or Mainz, Germany or Lyon, France, depending on candidate's preference)

We're looking for a dedicated team member to be the go-to technical support expert for our European customers. Your role will involve helping customers select the right products, managing accounts, and participating in projects like writing articles or designing demos. This position offers a unique opportunity to be involved in various exciting activities.

Essential Functions:

1. Providing technical assistance and product recommendations
2. Collaborating with global teams and supporting marketing initiatives

Qualifications:

• Bachelor's degree in Science or Engineering
• Fluent in French and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What We Offer:

Enjoy a competitive salary and a range of perks, including:

• Company pension scheme
• Private medical & dental insurance
• Extensive training and development opportunities
• Cycle to Work scheme / Jobbike program
• Company events
• A passionate, forward-thinking team that knows how to have fun while getting the job done

If you're ready to explore the world of optics with us, apply now and help shape the future!