Education Welfare Officer

MyNewTerm; Bristol; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Defined benefit pension (LGPS/TPS)

Life cover (3x pensionable pay)

31 days annual leave

Cycle to Work scheme

Professional CPD opportunities

Job summary

E-ACT Bristol Academy South Education Welfare Officer role located in Bristol. You will champion attendance, safeguarding and student wellbeing, working closely with families, staff and agencies to remove barriers to education and raise attendance outcomes.

Join a supportive, values-driven school community that emphasises inclusion, personal development and high expectations. The role entails home visits, welfare checks and coordination of interventions.

Qualifications

• GCSE English and Maths at Grade 4/C or above.
• Qualification in Education Welfare, Safeguarding, Youth Work, Social Care or a related field.
• Knowledge of attendance legislation, safeguarding and child protection procedures.
• Experience working with children, young people and families, including supporting attendance and welfare initiatives.
• Excellent communication and relationship-building skills, with the ability to analyse attendance data and positively influence attendance outcomes.

Responsibilities

• Monitor, track and analyse student attendance and punctuality, implementing early intervention strategies to improve outcomes.
• Conduct home visits, welfare checks and investigations into unexplained absences.
• Work closely with students, families and external agencies to remove barriers to education and promote engagement.
• Coordinate targeted attendance support and reintegration plans for students at risk of persistent or severe absence.
• Prepare attendance-related documentation, reports and evidence for statutory processes, including penalty notices and legal proceedings.

Skills

Excellent communication

Relationship-building

Data analysis

Attendance monitoring

Education

GCSE English & Maths (Grade 4/C+)

Education Welfare/Safeguarding qualification

Job description

Job Title: Education Welfare Officer

E-ACT Bristol Academy South Secondary - Ambition, Community, Opportunity

E-ACT Bristol Academy South is a welcoming, ambitious all-through school serving the heart of South Bristol. Spanning Nursery to Year 11, the academy provides a strong sense of continuity and community, offering children and young people a supportive, inclusive environment in which to learn and grow.

With a dedicated Primary and Secondary phase, our academy provides a warm, inclusive, and supportive environment where students are encouraged to work hard, embrace challenges, and develop the confidence they need to succeed. Our staff team is committed to delivering a broad and aspirational curriculum, enriched by strong pastoral care and a focus on personal development.

Want to make a difference to young people?

Joining Bristol Academy South means becoming part of a collaborative, values-driven educational community. As an E-ACT colleague, you'll also have access to excellent professional development, supportive networks, and the chance to help shape the future of a school committed to raising aspirations and celebrating excellence.

If you are ready to support and inspire children and young people across a diverse and vibrant school community, we would love to hear from you.

Find out more: E-ACT Bristol Academy South Website

Are you passionate about improving outcomes for young people? E-ACT Bristol Academy South is seeking an enthusiastic Education Welfare Officer to champion attendance, safeguarding and student wellbeing. Working closely with families, staff and external agencies, you will remove barriers to education, drive attendance improvements and help every student achieve their full potential.

This is an exciting opportunity for a proactive and resilient professional with experience of working with children, young people and families. You will monitor attendance, conduct home visits and welfare checks, coordinate interventions, support safeguarding processes and contribute to statutory attendance procedures where required.

At Bristol Academy South, you will join a supportive team committed to inclusion, high expectations and ensuring every student has the opportunity to succeed. If you are ready to make a lasting difference, we would love to hear from you

Key responsibilities

• Monitor, track and analyse student attendance and punctuality, implementing early intervention strategies to improve outcomes.


• Conduct home visits, welfare checks and investigations into unexplained absences, ensuring appropriate follow-up action.


• Work closely with students, families and external agencies to remove barriers to education and promote engagement.


• Coordinate targeted attendance support and reintegration plans for students at risk of persistent or severe absence.


• Prepare attendance-related documentation, reports and evidence for statutory processes, including penalty notices and legal proceedings

Pay range: SCP12-16 - £25,982.89 - £27,726.98 - FTE: £29,542.00 - £31,525.00 - 37 hours per week, 39 weeks per year

Qualifications and Skills

• GCSE English and Mathematics at Grade 4/C or above (or equivalent).


• Qualification in Education Welfare, Safeguarding, Youth Work, Social Care or a related field.


• Knowledge of attendance legislation, safeguarding and child protection procedures.


• Experience working with children, young people and families, including supporting attendance and welfare initiatives.


• Excellent communication and relationship-building skills, with the ability to analyse attendance data and positively influence attendance outcomes

What are we about

We are proud to lead system-wide change both locally and nationally, providing sector-wide support while transforming futures. Most recently, E-ACT was named Large Trust MAT of the Year 2026 at the MAT Excellence Awards. Our achievements are further recognised through winning MAT of the Year 2023 at the MAT Excellence Awards and National School Awards, as well as the TES Trust Leadership Award 2024.

E-ACT is recognised for shaping bold educational outcomes. Most recently, two of our Birmingham academies were selected by the Department for Education as RISE Regional Hubs, in recognition of their outstanding work on inclusion and behaviour. In addition, Greenfields Academy has been designated as a RISE Reception Network Lead School. This is a testament to the impact of our people-first culture and relentless drive for excellence.

Benefits

Financial and Lifestyle

We offer a strong financial package including access to defined benefit pension schemes (LGPS or TPS), life cover at three times pensionable pay, and 31 days of annual leave for year-round employees. Staff can also benefit from the Cycle to Work scheme, promoting healthy and sustainable commuting.

Professional Growth and Development

We invest heavily in staff development through tailored INSET days and high-quality CPD opportunities. Teaching staff benefit from automatic TLR progression, a structured 9-point pay scale (M1 to UPS3), and full TLR payments for part-time colleagues fulfilling full responsibilities.

Culture and Wellbeing

Our people-first culture values every colleague. We support wellbeing through the Wisdom app and a free Employee Assistance Programme offering counselling and financial advice. Collaboration is at the heart of our Trust, encouraging shared learning and collective success.

Please look at our 'Work for Us' page and Recruitment Pack for more information.

E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references.

E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.