Attendance Officer at West Walsall E-ACT Academy

E-ACT; Walsall; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

LGPS or TPS pension

Life cover (3x pensionable pay)

31 days annual leave

Cycle to Work scheme

Job summary

E-ACT West Walsall Academy is seeking an Attendance Officer to promote excellent attendance, maintain accurate records and monitor pupil attendance data across school systems.

You will conduct first‑day absence procedures, follow up on unexplained absences and liaise with families, supporting the academy's strategy to raise achievement and wellbeing.

Permanent contract, 37 hours per week, 39 weeks per year, SCP 6–11 pay scale. Join a vibrant educational community committed to excellence.

Qualifications

• GCSE Maths and English minimum grade 4 or equivalent.
• Experience of attendance management in a school environment.
• Ability to work effectively within a team and communicate with pupils and parents.

Responsibilities

• Maintain accurate attendance and punctuality records across school systems.
• Conduct first‑day absence procedures and follow up on unexplained absences.
• Support attendance strategies and promote high attendance and punctuality.
• Produce attendance reports and analyse data for stakeholders.
• Build relationships with students, families and external agencies; assist with attendance interventions.

Skills

Attendance management in school

Teamwork

Communication with families

Education

GCSE Maths and English (grade 4+)

Job description

About this Role

Job Title: Attendance Officer

E-ACT West Walsall Academy | Strive for Excellence

E-ACT West WalsallAcademy, an 11-18 academy committed to enhancing the life chances of every student while inspiring them to achieve their full potential. Situated just eight miles from the vibrant city of Birmingham and six miles from the bustling town of Wolverhampton, our academy plays a pivotal role in the educational landscape of Walsall.

At West Walsall Academy, we believe in the transformative power of education and are resolutely focused on providing an environment where students can flourish academically and personally. As part of the E‑ACT family, we are united in our mission to deliver outstanding education that empowers students to strive for excellence.

Take the next step in your career with E‑ACT West Walsall Academy – where excellence is not just a goal; it's a commitment.

Take a look: https://westwalsallacademy.e-act.org.uk

Want to make a difference to young people?

Are you ready to embark on a rewarding journey within an educational community that values diversity, encourages collaboration, and celebrates excellence?

We are looking to appoint an Attendance Admin who will play a key role in promoting excellent attendance, maintaining accurate records, monitoring pupil attendance data, liaising with families, and supporting the school to ensure every student has the best opportunity to achieve success.

Key responsibilities:

• Maintain accurate attendance and punctuality records, ensuring all absence data is recorded, monitored and updated across relevant school systems.
• Conduct first‑day absence procedures, follow up on unexplained absences, and respond to attendance‑related queries from parents, carers and staff.
• Support the implementation of academy attendance strategies, promoting high levels of attendance and punctuality among students.
• Produce attendance reports, analyse data trends and provide information to academy leaders and other key stakeholders to support informed decision‑making.
• Build effective relationships with students, families, colleagues and external agencies, assisting with attendance interventions, meetings and home visits where required.

Pay range:

SCP 6 - 11 £23,612.57 - £25,568.63 (FTE: £26,847.00 - £29,071.00)

37 hours per week, 39 weeks per year

Permanent

Qualifications and Skills:

• GCSE Maths and English minimum grade 4 or equivalent
• Knowledge of statutory responsibilities relating to school attendance including parental responsibilities
• Experience of attendance management in a school environment
• Ability to work effectively within a team environment and build and maintain effective working relationships with pupils and parents/carers

What are we about?

Join a trust that is going places!

At E‑ACT, we believe every child deserves opportunity. Our 'Opening Minds, Opening Doors' strategy breaks down barriers and builds pathways to success; driven by purposeful leadership, collaboration, and innovation. We champion diversity, encourage a people‑first culture, and ensure every voice is heard.

We are proud to lead system‑wide change both locally and nationally, providing sector‑wide support while transforming futures. Most recently, E‑ACT was named Large Trust MAT of the Year 2026 at the MAT Excellence Awards. Our achievements are further recognised through winning MAT of the Year 2023 at the MAT Excellence Awards and National School Awards, as well as the TES Trust Leadership Award 2024.

E‑ACT is recognised for shaping bold educational outcomes. Most recently, two of our Birmingham academies were selected by the Department for Education as RISE Regional Hubs, in recognition of their outstanding work on inclusion and behaviour. In addition, Greenfields Academy has been designated as a RISE Reception Network Lead School. This is a testament to the impact of our people‑first culture and relentless drive for excellence.

With 37 academies and over 25,000 pupils, our dedicated staff make excellence possible. We prioritise wellbeing, tackle workload, and continuously raise the bar. We don't just educate, we inspire ambition and empower every child to thrive.

Want to be a part of something extraordinary? Find out more at www.e-act.org.uk

Benefits:

Financial and Lifestyle

We offer a strong financial package including access to defined benefit pension schemes (LGPS or TPS), life cover at three times pensionable pay, and 31 days of annual leave for year‑round employees. Staff can also benefit from the Cycle to Work scheme, promoting healthy and sustainable commuting.

Professional Growth and Development

We invest heavily in staff development through tailored INSET days and high‑quality CPD opportunities. Teaching staff benefit from automatic TLR progression, a structured 9‑point pay scale (M1 to UPS3), and full TLR payments for part‑time colleagues fulfilling full responsibilities.

Culture and Wellbeing

Our people‑first culture values every colleague. We support wellbeing through the Wisdom app and a free Employee Assistance Programme offering counselling and financial advice. Collaboration is at the heart of our Trust, encouraging shared learning and collective success.

E‑ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references.

E‑ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.