Education Tech Implementation Lead | Field Services

Civica; Bristol; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

25 Days Annual Leave + bank holidays

Up to 3 extra days off for volunteering

Private Medical Insurance

Pension Contributions of 5%

Income Protection

Life Assurance

Critical Illness Cover

Electric Vehicle Scheme

Bounty Bonus for referrals

Job summary

A technology solutions provider in the UK seeks an experienced Implementation Consultant / Field Service Engineer to lead software implementations and deliver training. The role emphasizes client-facing communication and collaboration with teams to enhance technology solutions in educational settings. Ideal candidates should possess strong problem-solving skills and a commitment to customer success, alongside a valid UK driving license for site visits.

Qualifications

• Proven experience in software implementations, including post-launch support.
• Ability to build trust and manage client expectations.
• Flexible and willing to travel across the UK for client visits.

Responsibilities

• Lead software implementations from configuration to go-live.
• Act as a trusted advisor and tailor solutions to client needs.
• Deliver training to empower users.

Skills

Client-facing communication

Analytical problem-solving

Collaborative mindset

Organised and delivery-focused

Adaptability and curiosity

Commitment to customer success

Technical literacy

Job description

A technology solutions provider in the UK seeks an experienced Implementation Consultant / Field Service Engineer to lead software implementations and deliver training. The role emphasizes client-facing communication and collaboration with teams to enhance technology solutions in educational settings. Ideal candidates should possess strong problem-solving skills and a commitment to customer success, alongside a valid UK driving license for site visits.