Education Centre Support & Marketing Advisor

Adecco; Essex; On-site; GBP 22,000 - 28,000; Full time

Job summary

Adecco is seeking a Centre Support Advisor to support two Havering school sites, Romford and Rainham. The role requires mobility between sites with a car and offers a rate of 16.84 per hour, with hours 8:30am–4:30pm and up to two late shifts until 9:30pm.

Responsibilities include front-line customer service, learner guidance, administrative duties, and basic marketing activities to promote courses. A driving licence and flexibility are essential.

Qualifications

• Proven customer service experience, particularly in a team-oriented setting.
• Strong administrative skills with proficiency in Microsoft Word and Excel.
• Excellent communication skills, both verbal and written.
• Ability to handle financial transactions accurately and efficiently.
• A full driving licence and access to a vehicle for travel between sites.

Responsibilities

• Provide administrative and centre support to management and teaching staff.
• Engage with learners face-to-face, over the phone, and via email, delivering accurate preliminary guidance.
• Assist in opening and closing duties and ensure security protocols are followed at the centre.
• Process financial transactions, including fee assessments and refunds, with meticulous attention to detail.
• Contribute to marketing activities, promoting courses and services effectively to potential learners.

Skills

Customer service

Administrative skills

Communication skills

Financial handling

Tools

Microsoft Word

Microsoft Excel

Job description

Adecco is seeking a Centre Support Advisor to support two Havering school sites, Romford and Rainham. The role requires mobility between sites with a car and offers a rate of 16.84 per hour, with hours 8:30am–4:30pm and up to two late shifts until 9:30pm.

Responsibilities include front-line customer service, learner guidance, administrative duties, and basic marketing activities to promote courses. A driving licence and flexibility are essential.