Education Centre Manager

Explore Learning; Birmingham; On-site; GBP 31,000 - 34,000; Full time

Benefits offered by this job

27 days holiday + festive break

Performance bonus £1250 twice a year

Fully subsidised tuition for children

50% off Explore Learning membership

Staff discounts: gym, railcard, well‑l

Private health insurance (Vitality)

Pension options

Job summary

Explore Learning is seeking a confident centre leader to run our Handsworth centre, owning service delivery, member acquisition, team culture and growth. You will drive profitability, coach a team of tutors, and ensure safeguarding and compliance while delivering exceptional family experiences from enquiry to progress.

You will lead performance using KPIs, build local partnerships, and manage day-to-day operations to keep the centre running smoothly and efficiently, in a role that combines

Qualifications

• Experience leading a team in a fast-paced environment.
• Strong leadership and people management skills.

Responsibilities

• Lead all aspects of centre performance using KPI data to improve results.
• Own centre profitability, revenue management, and membership growth.
• Coach and develop a supervisor and tutors to drive high performance.
• Foster a positive culture with engagement and accountability.
• Ensure safeguarding and Ofsted/company compliance for every child.
• Drive community engagement and local partnerships to grow membership.
• Deliver excellent family and member experiences from enquiry to progress.
• Oversee day-to-day operations to run the centre smoothly.

Job description

Lead a team. Grow a centre. Change children’s lives.

At Explore Learning, we’re on a mission to help every child reach their potential. We’re an award-winning tuition provider with professional tutors, smart learning tools & over 20 years of running successful centres across the UK.

We’re looking for a confident, people-first leader to run one of our education centres. You’ll take full ownership of service delivery, new member acquisition, team culture and your centre’s growth. You’ll build a high-performing environment where children thrive, families trust us, and your team loves coming to work.

If you enjoy leading from the front, solving problems, and making a difference every day, this is the role for you.

You’ll lead all aspects of centre performance, including:

• Using KPIs and performance data to continuously improve results
• Ownership of overall centre profitability including revenue management, optimising staff efficiency, and driving membership growth
• Leading, coaching, and developing a supervisor and team of tutors
• Creating a positive, high-performance team culture with strong engagement and accountability
• Safeguarding every child in your care and ensuring full Ofsted and company compliance
• Driving membership growth through community engagement, local partnerships, and marketing events
• Delivering excellent family and member experiences from first enquiry through to long-term progress
• Managing day-to-day operations to ensure the centre runs smoothly and efficiently

A Day in the Life

You’ll balance hands-on educational leadership with operational excellence.

• You’ll role model excellent tutoring and coach your team, supporting your members to achieve real maths and English progress and unlock a love of learning
• You’ll monitor and celebrate member progress, holding meaningful conversations with families about achievements and next steps
• You’ll build your centre’s reputation through local brand presence, community engagement and sales activation
• You’ll host trial sessions, manage enquiries and new member experience, making sure every family feels welcome and supported

What we’re looking for:

• You’re passionate about education and working with children
• You have experience leading a team in a fast-paced environment
• You lead boldly and take full ownership of goals, driving progress and tackling challenges head-on
• You inspire and empower your team to perform at their best, cultivating a culture of trust, collaboration, and accountability
• You use data to diagnose needs, plan strategically, and improve results
• You communicate clearly, confidently and with impact
• You balance multiple priorities while staying calm under pressure
• You give and receive feedback openly and are committed to self-development
• You bring a strong commitment to safeguarding, prioritising the safety and wellbeing of every child in your care

Why you’ll love working with us

Purpose: Make a real difference to children’s confidence, skills, and futures every day

Ownership: Run your own centre with autonomy and measurable impact

Development: High-quality training, coaching, and clear progression pathways

Team: Work with passionate, supportive colleagues who care deeply about what they do

Variety: No two days are the same: you’ll tackle fresh challenges and shifting priorities every week to achieve your goals.

Equality, Diversity & Inclusion: We welcome applicants from all backgrounds and are committed to creating a welcoming, inclusive environment where everyone is valued, respected, and able to reach their full potential.

• Enjoy 27 flexible holiday days each year, plus extra gifted time off between Christmas Eve and the New Year. Further additional holiday is also given based on your length of service.
• You’ll have 3 additional paid days off to take for a personal or religious celebration, wellbeing or a volunteer day.
• There will be the potential to earn an individual performance bonus based on the performance of your centre of £1250 twice a year.
• We offer fully subsidised tuition for the children of all salaried staff and 50% off Explore Learning membership fees for all immediate relations of staff members.
• Benefit from staff discounts including gym memberships and sportswear, free 16-25 or 26-30 railcard, free counselling services, access to My Possible Self (a wellbeing app), a cycle to work scheme, and a discounted Tastecard.
• An additional length of service reward will give you access to private health insurance with Vitality.
• Take advantage of our referral bonus offering, payroll giving scheme, enhanced parental leave, and pension options.

Logistics

Location: You will be based at our Explore Learning Handsworth centre full-time.

Starting salary: £31,250 - £33,750 PA salary depending on experience.

Contract: Maternity cover, fixed-term contract 12 months

Working Hours: a typical week*:

Tuesday 11am-8pm

Thursday 11am-7pm

Friday 9am-6pm

Saturday 9am-5pm

*working hours may vary from centre to centre

Please note, we hire on a first-come, first-served basis and reserve the right to close this vacancy once a suitable candidate is hired.

Proof of eligibility to work in the UK will be required. Unfortunately, we cannot offer any form of sponsorship.

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment.

All successful applicants will undertake employment reference checks, and an Enhanced Disclosure & Barring Service check. We will also require a full employment history, with all gaps in employment explained. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.