Education & Behavioural Change Manager

GMCA; Manchester; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

GMCA seeks an Education & Behavioral Change Manager to lead the Recycle for Greater Manchester education team, delivering engaging programmes for schools, community groups, students and professionals. You will supervise staff, design learning resources and ensure safety and safeguarding across activities, including tours of MRF, Renew Hub and solar farm.

You will collaborate with GMCA, SUEZ, local authorities, schools and partners, travel across Greater Manchester, run outreach sessions and

Qualifications

• Strong experience in education, training, teaching or community engagement.
• Ability to develop engaging sessions for diverse audiences.
• Excellent communication and relationship-building skills.

Responsibilities

• Lead development and delivery of an engaging education programme for schools, community groups, students and professional audiences.
• Deliver facility tours and outreach sessions across Greater Manchester.
• Manage and support colleagues, set clear priorities and maintain high standards.
• Develop learning resources and session plans that are inclusive and accessible for different audiences.
• Ensure activities are planned and delivered safely with health and safeguarding arrangements.
• Collaborate with GMCA, SUEZ, local authorities, schools and community partners; use feedback to improve the programme and demonstrate impact.

Skills

Education delivery

Public speaking

Stakeholder engagement

People management

Education

Experience in education/training/community engagement

Job description

About the role

We are looking for an experienced and enthusiastic Education & Behavioural Change Manager to lead the Recycle for Greater Manchester education team and help residents understand how to reduce waste, reuse more and recycle correctly.

You will lead the development and delivery of an engaging education programme for schools, community groups, students and professional audiences. This includes tours of operational facilities such as the Materials Recovery Facility, Renew Hub and solar farm, alongside outreach sessions across Greater Manchester.

As the team’s manager, you will lead, manage and support colleagues, set clear expectations and ensure work is delivered consistently to a high standard. You will also oversee the development of learning resources and session plans that are inclusive and relevant to different audiences. Alongside your management responsibilities, you will take a hands‑on role in delivering facility tours and education sessions for a range of audiences.

You will be responsible for ensuring all activities are planned and delivered safely, with appropriate health and safety, risk management and safeguarding arrangements in place.

You will work closely with colleagues across GMCA, SUEZ, local authorities, schools and community partners. You will also use insight and feedback to improve the programme, evaluate its impact and identify new opportunities.

This is a varied, practical role that combines people management, educational delivery, partnership working and programme development. It includes delivering tours and outreach sessions, spending time on operational waste sites and travelling to venues across Greater Manchester. Occasional evening and weekend working will be required.

About you

You will have strong experience in education, training, teaching or community engagement, with a good understanding of how people learn. You will be confident developing and delivering engaging sessions for different audiences and able to turn complex information into clear, accessible content.

You will be an experienced, effective and supportive manager who can motivate others, set clear priorities and maintain high standards in a busy environment. You will be comfortable balancing competing demands, managing people, projects and resources, and taking practical decisions when circumstances change.

Strong communication and relationship‑building skills are essential. You will be able to work collaboratively with a wide range of partners, influence colleagues and senior stakeholders, and handle sensitive or complex issues professionally.

You will bring a strong commitment to health and safety, safeguarding, inclusion and accessibility. You will also be organised, analytical and focused on outcomes, using evidence, feedback and evaluation to improve services and demonstrate impact.

A full driving licence is required for this role.

About us:

The Greater Manchester Combined Authority (GMCA) brings together the city‑region’s ten councils and key partners including Greater Manchester Fire and Rescue Service (GMFRS) and Transport for Greater Manchester (TfGM) — to deliver the Greater Manchester Strategy. Our shared vision is to create a thriving city region where everyone can live a good life. We work to grow an inclusive economy and ensure people have what they need to live happy, healthy lives, tackling inequalities. Our policy department include Digital, Economy, Education, Work & Skills, Environment, Place Making, Public Service Reform, and Safer & Stronger Communities — who are supported by our essential corporate functions like Finance, Legal & Governance, People Services, Procurement and Communications.

This role sits within the Recycle for Greater Manchester team, GMCA’s public‑facing Waste and Resources brand. We are the largest waste disposal authority in the country responsible for the reuse, recycling and management of municipal waste from Greater Manchester households. We work to ensure Greater Manchester wastes less, recycles more and recycles right. Recycle for Greater Manchester | Recycle More and Waste Less

Our offer:

In return for your hard work, we offer our employees a competitive package as part of our offer that you can find out more about here:

Greater Manchester Combined Authority - Home | greater.jobs

Mandatory Information:

Artificial Intelligence (AI)

We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.

Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process.

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For this opportunity, you must be able to prove you have the right to work in the UK — if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licenced sponsor.

Hybrid working

This role is part of GMCA’s hybrid working scheme. As part of our commitment to ‘Build Back Fairer’ in Greater Manchester following the Covid‑19 pandemic, we have evolved our management methods by trusting and empowering staff to deliver their work in the best way that suits the business and their individual needs, and supports health and wellbeing. Our hybrid working policy sets out a flexible approach, combining attendance at our [Manchester city centre office / Fire and Rescue service HQ in Swinton / other location] with remote working, typically from home; the location of work is primarily dictated by the needs of the business: ‘Do what is right for you and the business on that day’. If appointed to the role you will work with your manager to agree and regularly review the best working pattern for you, your team and your work.

Supporting Documents

Role profile