Education & Behavioural Change Manager

GMCA; Manchester; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

GMCA is seeking an experienced Education & Behavioural Change Manager to lead the Recycle for Greater Manchester education team. You will develop and deliver an engaging education programme for schools, community groups, students and professional audiences, including tours of facilities across Greater Manchester.

As the team’s manager you will lead, manage and support colleagues, set clear priorities and ensure work is delivered to a high standard while hands-on delivering tours and outreach

Qualifications

• Experience in education, training, teaching or community engagement.
• Ability to develop and deliver engaging sessions for different audiences.
• Turn complex information into clear, accessible content.
• Strong communication and relationship-building skills.
• Commitment to health and safety, safeguarding, inclusion and accessibility.
• Full driving licence is required.

Responsibilities

• Lead development and delivery of an education programme for schools, communities, students and professional audiences.
• Deliver tours of facilities and outreach sessions across Greater Manchester.
• Manage and support colleagues, set priorities and ensure high-quality work.
• Ensure health and safety, risk management and safeguarding for all activities.
• Collaborate with GMCA, SUEZ, local authorities, schools and community partners.
• Evaluate impact and identify opportunities for improvement.

Skills

Education delivery

People management

Strong communication

Stakeholder engagement

Health and safety awareness

Job description

About the role

We are looking for an experienced and enthusiastic Education & Behavioural Change Manager to lead the Recycle for Greater Manchester education team and help residents understand how to reduce waste, reuse more and recycle correctly.

You will lead the development and delivery of an engaging education programme for schools, community groups, students and professional audiences. This includes tours of operational facilities such as the Materials Recovery Facility, Renew Hub and solar farm, alongside outreach sessions across Greater Manchester.

As the team’s manager, you will lead, manage and support colleagues, set clear expectations and ensure work is delivered consistently to a high standard. You will also oversee the development of learning resources and session plans that are inclusive and relevant to different audiences. Alongside your management responsibilities, you will take a hands‑on role in delivering facility tours and education sessions for a range of audiences.

You will be responsible for ensuring all activities are planned and delivered safely, with appropriate health and safety, risk management and safeguarding arrangements in place.

You will work closely with colleagues across GMCA, SUEZ, local authorities, schools and community partners. You will also use insight and feedback to improve the programme, evaluate its impact and identify new opportunities.

This is a varied, practical role that combines people management, educational delivery, partnership working and programme development. It includes delivering tours and outreach sessions, spending time on operational waste sites and travelling to venues across Greater Manchester. Occasional evening and weekend working will be required.

About you

You will have strong experience in education, training, teaching or community engagement, with a good understanding of how people learn. You will be confident developing and delivering engaging sessions for different audiences and able to turn complex information into clear, accessible content.

You will be an experienced, effective and supportive manager who can motivate others, set clear priorities and maintain high standards in a busy environment. You will be comfortable balancing competing demands, managing people, projects and resources, and taking practical decisions when circumstances change.

Strong communication and relationship‑building skills are essential. You will be able to work collaboratively with a wide range of partners, influence colleagues and senior stakeholders, and handle sensitive or complex issues professionally.

You will bring a strong commitment to health and safety, safeguarding, inclusion and accessibility. You will also be organised, analytical and focused on outcomes, using evidence, feedback and evaluation to improve services and demonstrate impact.

A full driving licence is required for this role.

About us:

The Greater Manchester Combined Authority (GMCA) brings together the city‑region’s ten councils and key partners including Greater Manchester Fire and Rescue Service (GMFRS) and Transport for Greater Manchester (TfGM) - to deliver the Greater Manchester Strategy. Our shared vision is to create a thriving city region where everyone can live a good life. We work to grow an inclusive economy and ensure people have what they need to live happy, healthy lives, tackling inequalities. Our policy department include Digital, Economy, Education, Work & Skills, Environment, Place Making, Public Service Reform, and Safer & Stronger Communities - who are supported by our essential corporate functions like Finance, Legal & Governance, People Services, Procurement and Communications.

This role sits within the Recycle for Greater Manchester team, GMCA’s public‑facing Waste and Resources brand. We are the largest waste disposal authority in the country responsible for the reuse, recycling and management of municipal waste from Greater Manchester households. We work to ensure Greater Manchester wastes less, recycles more and recycles right. Recycle for Greater Manchester | Recycle More and Waste Less

Our offer:

In return for your hard work, we offer our employees a competitive package as part of our offer that you can find out more about here:

Greater Manchester Combined Authority - Home | greater.jobs

Mandatory Information:

Artificial Intelligence (AI)

We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation.

Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process.

Privacy Notice

Employees on the redeployment register will be given priority for any vacancies in the first instance. If employees are identified as a match from the register then the vacancy may be withdrawn or put on hold pending an outcome.

For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licenced sponsor.

Hybrid working

This role is part of GMCA’s hybrid working scheme. As part of our commitment to ‘Build Back Fairer’ in Greater Manchester following the Covid-19 pandemic, we have evolved our management methods by trusting and empowering staff to deliver their work in the best way that suits the business and their individual needs, and supports health and wellbeing. Our hybrid working policy sets out a flexible approach, combining attendance at our [Manchester city centre office / Fire and Rescue service HQ in Swinton / other location] with remote working, typically from home; the location of work is primarily dictated by the needs of the business: ‘Do what is right for you and the business on that day’. If appointed to the role you will work with your manager to agree and regularly review the best working pattern for you, your team and your work.