Education Administrator

University of Bristol; West of England; On-site; GBP 26,000 - 34,000; Full time

Job summary

The University of Bristol is seeking Education Administrators to support students from registration to graduation, ensuring a smooth journey and a positive experience. You will be a key contact for guidance, information, and administrative support.

Join a proactive team across Clifton or Temple Quarter campuses, delivering excellent student services. You will manage diverse administrative tasks, respond to enquiries, and work collaboratively to maintain accurate records and processes.

Qualifications

• Enjoy helping others and provide amazing student support.
• Communicate clearly and professionally with students and colleagues.
• Create a welcoming student experience and inclusive environment.
• Manage competing priorities with accuracy and deadlines.
• Take responsibility and meet deadlines.
• Adapt to changing priorities and unexpected situations.
• Work collaboratively and contribute to a positive team environment.
• Handle sensitive and confidential information professionally.

Responsibilities

• Support students and academic schools through every stage of the student journey, from registration and induction through to graduation.
• Provide guidance, information, and administrative support to ensure student administration processes run smoothly and efficiently.
• Respond to student enquiries, maintain accurate records, and support key academic processes.
• Work closely with colleagues across the University to deliver an excellent student experience.

Skills

Customer-focused

Clear communication

Attention to detail

Teamwork

Adaptability

Job description

At the University of Bristol, we are committed to creating an outstanding experience for students from all backgrounds. As part of our welcoming and inclusive community, you'll play an important role in supporting students from their first day through to graduation, helping them succeed academically and make the most of their time at university.

What will you be doing?

We are looking for organised, proactive, and customer-focused people to join our teams and become Education Administrators. In the role, you will support students and academic schools through every stage of the student journey, from registration and induction through to graduation.

You will be a key point of contact, providing guidance, information, and administrative support while helping to ensure that student administration processes run smoothly and efficiently. This is a varied and rewarding role. You will manage a range of administrative activities, respond to student enquiries, maintain accurate records, support key academic processes, and work closely with colleagues across the University to deliver an excellent student experience. Most roles are based on our Clifton or Temple Quarter campuses, close to Bristol city centre with excellent transport links.

You should apply if

We are looking for people who can demonstrate that they:

• Enjoy helping others and will love offering amazing support to students
• Communicate clearly and professionally with students, colleagues, and other collaborators.
• Make connections, create a welcoming student experience and contribute to an inclusive and respectful working environment.
• Manage competing priorities while maintaining accuracy and attention to detail.
• Take responsibility for their work and understand the importance of meeting deadlines.
• Adapt positively to changing priorities and unexpected situations.
• Work collaboratively and contribute to a positive team environment.
• Handle sensitive and confidential information professionally.

Previous experience within higher education is beneficial but not essential. We welcome applications from candidates with transferable skills, strong potential, and a commitment to delivering excellent student experience.

Additional information

For informal queries about the role, please contact Matt Ellis - [e-mail]

Please note we have a number of opportunities available on both an open-ended (permanent) and fixed-term contract basis.

We reserve the right to close this advert early if sufficient applications are received.

Our strategy and mission

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