Education Administrator

NHS Jobs; Liverpool; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

The Walton Centre NHS Foundation Trust invites applications for an Education Administrator apprentice role within the Training & Development Office in Fazakerley, Liverpool. You will start a Level 3 Learning & Development Practitioner Apprenticeship while providing essential administrative support and developing skills in facilitation and delivery.

In a supportive team, you will learn to manage study leave, apprenticeships and work experience, and contribute to a well-run Education Centre that

Qualifications

• Level 2 English and Maths or willingness to complete
• Completion of the Level 3 Learning & Development Practitioner Apprenticeship within the contract duration
• Experience of working in an education setting is desirable

Responsibilities

• Provide essential administrative support to Training & Development as part of a busy team
• Maintain robust study leave processes and ensure timely processing
• Assist Vocational Learning Coordinator with work experience and pre-employment activities
• Support the Education Centre in delivering a responsive service to internal and external customers

Skills

MS Office

Organisational skills

Prioritisation

Interpersonal skills

Communication

Confidentiality

Publisher basics

Education

Level 2 English & Maths

Level 3 L&D Practitioner Apprenticeship

Tools

Microsoft Word

Excel

PowerPoint

Publisher

Job description

An exciting opportunity has arisen to start your career within training and development at The Walton Centre! As an Education Administrator, you will have the opportunity to complete a Level 3 Learning & Development Practitioner Apprenticeship, whilst working in a busy Training & Development Office, supporting the administration of the function and developing your skills in facilitation and delivery.

You will learn all aspects of the Training & Development function at a specialist Trust, renowned for the support and development of its staff and will work in an established and supportive Team.

Main duties of the job

The Education Administrator will play an integral role within the integrated Education Department, primarily supporting Training & Development, in particular the vocational learning element of the function and ensuring that a consistent and effective approach is taken to administration across the Team, as well as providing administrative support to the core T&D function. The post holder will become confident in developing and maintaining relationships with a wide range of stakeholders.

Adhering to and maintaining robust administrative procedures, particularly in relation to the Trust study leave process, the Education Administrator will ensure all policies and procedures are followed and that study leave applications are processed in a timely and effective manner.Supporting the Vocational Learning Coordinator in relation to the administration of work experience programmes, pre-employment and apprenticeships as well as study leave for existing staff, the Education Administrator will develop a full understanding of the development of employees at all levels.

Contributing to the running of the Education Centre, the Apprentice Education Administrator will support with facilities enquiries and the provision of an effective service for internal and external customers. Excellent organisation skills and the ability to prioritise effectively will enable the post holder to manage a varied workload.

About us

The Walton Centre NHS Foundation Trust is the only NHS trust to hold dual accreditation for the Investors in People. We invest in people and we invest in wellbeing standards and have been awarded Gold status for both. The Walton Centre is a leader in the treatment and care of neurology and neurosurgery, placing the patient and their family at the heart of everything we do. As the only specialist hospital trust in the UK dedicated to providing comprehensive neurology, neurosurgery, spinal and pain management services we are proud to be rated as an Outstanding Trust by the Care Quality Commission (CQC), and champion change throughout the field of neuroscience. Originally formed in 1992, the Trust received Foundation Trust status in 2009.

With around 1,450 staff, The Walton Centre treats more than 127,000 outpatients and 18,000 inpatients each year. We have leading specialists and incredibly dedicated staff delivering excellent clinical outcomes for brain, spinal and neurological care nationally and internationally. Teams across our site in Fazakerley, Liverpool, offer a world-class service in diagnosing and treating injuries and illnesses affecting the brain, spine and peripheral nerves and muscles, and in supporting people suffering from a wide range of long-term neurological conditions.

Job responsibilities

Please see the job description and person specification document for detailed information about the job description for this vacancy

Qualifications

• Level 2 functional skills (or recognized equivalent) in English and Maths, or willingness to complete
• Completion of the Level 3 Learning & Development Practitioner Apprenticeship in the duration of the contract

Knowledge and Education

• Understanding of what is involved in working in a complex administration environment and managing a range of tasks, for example: o Accurate data inputting o Dealing with queries o Working to deadlines
• Experience of working or studying within an education setting
• Ability monitoring resources and/or expenditure and order stock/equipment
• Knowledge and understanding of the NHS
• Previous administrative experience

Skills &Attributes

• IT skills in Microsoft Office systems including Word, Excel and Powerpoint with experience of using electronic data bases
• Organised, with the ability to deal with a wide range of tasks and meet deadlines simultaneously
• Ability to prioritise own workload to meet the requirements of the whole department
• Excellent interpersonal skills, with the ability to work independently or as part of a team
• Ability to use initiative and assess incoming queries / issues to decide the best way to deal with and when to escape as appropriate
• Excellent communication skills, including the ability to provide and receive sensitive and contentious information whilst using tact and diplomacy
• Confidence and willingness to speak / deliver in group situations
• Ability to maintain confidentiality at all times
• Basic skills in Publisher

Other

• Flexible within role
• Willingness to undertake training as necessary to role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.