EDM & Flow Manager

Thames Water Utilities Limited; Reading; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

Join Thames Water as an EDM & Flow Manager, leading a team to ensure high-quality data and compliance in flow monitoring. This role involves regulatory reporting, quality management, and collaboration with industry regulators, offering a competitive salary and excellent benefits in a dynamic work environment.

Benefits

26 days annual leave, increasing to 30

Generous Pension Scheme

Private Medical Health Care

Access to health and wellbeing benefits

Qualifications

• Experience in external audit of management systems.
• Knowledge of MCERT requirements related to flow.
• Ability to present technical information understandably.

Responsibilities

• Lead regulatory reporting and quality assurance of flow data.
• Implement data validation checks for accurate reporting.
• Manage internal and external audits of the QMS.

Skills

Excellent communication

Influencing skills

Team leadership

Data validation

Education

Experience in leading Quality Management Systems

Understanding of environmental permits/legislation

Tools

Microsoft 365

Job description

Job title EDM & Flow Manager Ref 41128 Division Asset Operations & Capital Delivery Location Hybrid - Clearwater Court - RG1 8DB Contract type Permanent Full/Part-time Full-time Salary Competitive salary of up to £60,000 per annum depending on previous experience. Job grade B Closing date 03/06/2025

This is an exciting role where you will be at the forefront of ensuring data and business processes for our flow monitors, including storm overflow and treated effluent, are of the highest quality. You will lead the regulatory reporting of flow data and management of our MCERTs Quality Management System (QMS).

What you’ll be doing as a EDM & Flow Manager

You will lead a team of technical specialists whose purpose is to ensure we understand our performance through the implementation of our QMS, provide quality assurance of our data, and respond to requests for information. You will work closely with our regulators and the wider industry through attendance of national working groups, as well as other internal specialists, to help shape future regulations and ensure we comply with all requirements.

• Ensure that regulatory reporting is completed on time and to the highest quality as per legislative requirements including data on: Annual Storm Overflows, Bathing Water, Storm Overflow Near Real Time Reporting, Dry Day Spills.
• Implement data validation and verification checks throughout the year to ensure accurate information is available for external reporting, in monthly operational performance dashboards, and long-term business planning.
• Work with operational teams to ensure individual site monitor inspections meet the required standard and maintain accreditation.
• Take a lead role in internal & external audits of our QMS.
• Respond to EIRs related to flow data within agreed timescales and a high standard.
• Attend industry and regulatory working groups related to flow data and provide concise feedback within the business on any upcoming changes to legislative requirements.
• You will lead a team of technical specialists to deliver the regulatory requirements of flow data.

Working hours: 36 hours.

What you should bring to the role

• Experience in the external audit of management systems.
• Experience in leading and developing Quality Management Systems.
• An understanding of environmental permits/legislation related to flow data.
• Knowledge of MCERT requirements relating to flow and Event Duration Monitors.
• Excellent communication and influencing skills.
• Experience in delivering regulatory submissions.
• Experience in leading a team of 5-10 people and the ability to build strong working relationships.
• Ability to present technical information in an easily understandable format.
• Competently use a variety of software packages. (e.g. Microsoft 365)
• Understanding of site telemetry, SCADA systems is desirable.

What’s in it for you?

• Competitive salary of up to £60,000 per annum depending on previous experience.
• Annual Leave -26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
• Generous Pension Scheme through AON.
• Private Medical Health Care.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.