Edinburgh PSL Housing Officer - Tenancy & Support

Scottish Federation of Housing Associations; City of Edinburgh; On-site; GBP 40,107 - 45,927; Full time

Benefits offered by this job

Competitive salary, reviewed annually

35 days’ holiday per year

Opportunity to buy and sell holiday days

Enhanced company sick pay

Access to paid qualifications

Defined contribution pension

Healthcare cash plan

Employee assistance programme

Cycle to work scheme

Job summary

A housing services organization is seeking a Housing Officer to manage tenancy services in Edinburgh. Responsibilities include managing tenancy sign-ups, providing support for housing benefit claims, and ensuring compliance with tenancy agreements. Ideal candidates will possess SCQF Level 6 qualifications, good communication skills, and the ability to work both independently and within a team. The position offers substantial benefits including a competitive salary, 35 days of annual leave, and ongoing professional development opportunities.

Qualifications

• Self-motivated to work as a lone worker and part of a team.
• Experience of following procedures in tenancy management.
• Full driver's license and access to a car for work.

Responsibilities

• Deliver a professional tenancy management service to customers.
• Conduct tenancy sign-ups and regular visits.
• Handle housing benefit claims and manage tenancy breaches.

Skills

Excellent verbal and written communication skills

Organisational skills

Attention to detail

Adaptability

Problem solving

Time management skills

Education

SCQF Level 6 qualification or equivalent housing or lettings experience

Tools

IT packages

Job description

A housing services organization is seeking a Housing Officer to manage tenancy services in Edinburgh. Responsibilities include managing tenancy sign-ups, providing support for housing benefit claims, and ensuring compliance with tenancy agreements. Ideal candidates will possess SCQF Level 6 qualifications, good communication skills, and the ability to work both independently and within a team. The position offers substantial benefits including a competitive salary, 35 days of annual leave, and ongoing professional development opportunities.