Edinburgh Front of House & Admin Coordinator (Part-Time)

The Scotch Whisky Association; City of Edinburgh; On-site; GBP 28,000 - 38,000; Part time

Job summary

The Scotch Whisky Association (SWA) in Edinburgh is recruiting a part-time Business Support Officer on a fixed term contract to cover maternity leave. The role offers 25–28 hours per week across 4 or 5 days, with a salary of £33,307 per annum (full-time equivalent).

The postholder will deliver front of house services and wide-ranging administrative support within a small, collaborative team. Reporting to the Deputy Director Operations, you’ll handle reception duties, mail, inbox management, and

Qualifications

• Experience in a front of house or administrative support role.
• Excellent customer service skills with a warm, professional manner.
• Strong organisational skills with the ability to manage varied administrative tasks.
• Excellent written and verbal communication, adaptable to different audiences.
• Competence using Word, Excel and standard email systems.
• Ability to handle confidential information with discretion.
• Experience supporting a finance or wider project administration would be advantageous.

Responsibilities

• Provide a full reception service and act as the first point of contact for visitors and stakeholders.
• Arrange couriers and travel for teams; support front of house activity.
• Receive, sort, distribute and send mail within the SWA.
• Maintain and monitor inboxes for enquiries and accounts; direct emails as appropriate.
• Support the Finance team with expenses claims and invoice approvals.
• Assist the Office Manager with office supplies and event coordination.
• Provide research and regular update reports for the Corporate Services team.
• Provide HR administration support and cover for the CEO's Executive Assistant during holidays.
• Undertake ad hoc project work to support teams during busy periods.

Skills

Front of house

Customer service

Organisational skills

Communication skills

Microsoft Word

Microsoft Excel

Confidentiality

Tools

Microsoft Word

Microsoft Excel

Email systems

Job description

The Scotch Whisky Association (SWA) in Edinburgh is recruiting a part-time Business Support Officer on a fixed term contract to cover maternity leave. The role offers 25–28 hours per week across 4 or 5 days, with a salary of £33,307 per annum (full-time equivalent).

The postholder will deliver front of house services and wide-ranging administrative support within a small, collaborative team. Reporting to the Deputy Director Operations, you’ll handle reception duties, mail, inbox management, and