Customer Service Advisor - Uncapped Commission (Middlesbrough)

JR United Kingdom; Stockton-on-Tees; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Customer Service Advisor to join their dynamic sales team. This role offers a competitive starting salary with opportunities for growth and uncapped commission. You will engage with customers to enhance their digital experiences, providing tailored recommendations and support. With a flexible work environment, including options for home working, this position is perfect for those who value work-life balance. Enjoy a range of benefits including 24/7 online GP access, generous family leave, and career development support. Join a supportive team and make a meaningful impact!

Benefits

24/7 Online GP Access

Paid Carer's Leave

Family Leave

Discounts on EE & BT Products

Career Development Support

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare

Dental Coverage

Qualifications

• Confident communicator with strong relationship-building skills.
• Ability to discuss products and services effectively.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Recommend suitable products based on customer needs.

Skills

Communication Skills

Negotiation Skills

Customer Relationship Building

Job description

Location: Stockton-on-Tees, United Kingdom

Job Title: Customer Service Advisor - Uncapped Commission (Middlesbrough)

Client:

EE

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Location: Darlington

Type: Permanent, Full-time

Salary: £25,087.00 rising to £25,684.00 at 9 months, plus uncapped commission

Hourly rate: £12.82 rising to £13.12 at 9 months

If you’re a confident communicator who enjoys asking questions and building relationships, this role with EE could be ideal for you. Whether you have extensive life experience or are skilled at negotiating family mealtime meltdowns, your transferable skills can help you succeed as a sales advisor. We will provide training to ensure you are confident discussing our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about enhancing their digital lives and recommending suitable products. Join our Sales Team in Darlington and make a difference!

We recognize that life is dynamic. This role offers flexibility, including scheduling your own breaks, banking time, and occasional home working, to support your success and personal commitments.

What’s in it for you?

• Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP access 24/7 for you and your immediate family, fully funded.
• Market-leading paid carer’s leave, up to 2 weeks.
• Family Leave: 18 weeks full pay and 8 weeks half pay for all parents in the first year.
• Discounts on EE & BT products, saving hundreds annually.
• Support for career development and growth.
• Season Ticket Travel Loan to assist with commuting costs.
• Volunteering days to support your community.
• Optional Private Healthcare and Dental coverage.

Join a supportive team with meaningful culture, tailored training, and opportunities for a lasting career. Apply now!