First Line Manager

DHL; Belfast; On-site; GBP 30,000 - 40,000; Full time

Job summary

DHL is seeking a First Line Manager in Belfast to coordinate daily logistics. The role involves managing safety standards, operational performance, and team management. Candidates should have warehouse experience and strong communication skills. Competitive pay and benefits offered.

Benefits

Free Parking

Canteen Provisions

Free GP Service

Discounts on Retail

Affordable Loans

Enhanced Pension Scheme

24/7 Employee Support

Qualifications

• Minimum 12 months warehouse operations experience.
• Experience in team management.

Responsibilities

• Managing a safe operation and role modeling a Safety-First Culture.
• Conducting incident investigations within the workplace.
• Ensuring Standard Operating Procedures are up to date.

Skills

Team Management

Health and Safety Awareness

Communication

Job description

Pay Rate: Competitive

Grade: RCS N

Contract Type: Permanent (Full-Time)

Shift Patterns: Mon - Wednesday nights 19:30 - 07:00, Thursday 19:30 - 03:00

Location: Belfast

DHL, an award-winning leading supply chain business, is seeking a First Line Manager to play a vital role in coordinating our daily logistics requirements. To succeed in this role, you should have comprehensive knowledge of supply chain supervisory practices and a demonstrable understanding of warehouse procedures, including storing goods and dispatching orders.

WHAT DOES THE ROLE ENTAIL?

1. Managing a safe operation and role modeling a Safety-First Culture by applying and improving Safety Standards.
2. Implementing Behavioral-Based Safety (BBS) program as a daily practice to confirm behaviors and processes.
3. Conducting incident investigations within the workplace and ensuring safety regulations and procedures are followed.
4. Understanding health and safety risks in your area and taking actions to eliminate or minimize these risks according to an agreed plan.
5. Ensuring that Standard Operating Procedures (SOP) and Work Instructions (WI) are up to date and accessible, with employees working according to established standards.
6. Acting as the secondary point of contact for the customer regarding site operation matters, building trust and ensuring strong engagement.
7. Conducting regular reviews with shift managers on operational performance and KPI delivery.
8. Managing daily operations to meet commitments to both customers and internal processes.

WHAT DO WE NEED FROM YOU?

• Minimum 12 months warehouse operations experience
• Experience in team management
• Sustainability & Health and Safety awareness
• Excellent verbal and written communication skills
• Proactive attitude with passion and commitment to first-time right results

Successful candidates must undergo a basic Access NI check; a criminal record will not necessarily disqualify applicants.

The company's data handling and storage policy is accessible via the application form or upon request. The company's ex-offender policy is also available upon request.

WHY CHOOSE US?

Along with competitive pay, you will enjoy an award-winning range of benefits including:

• On-site benefits: free parking, canteen provisions
• Free confidential 24/7 GP service
• Discounts on retail, childcare, gym memberships, and more
• Affordable loans and enhanced pension scheme
• 24/7 employee support for you and your family, including free counseling and more: https://careers.dhl.com/global/en/dsc-benefits

OUR APPROACH TO DIVERSITY & INCLUSION

We ensure all our resourcing activities are fair, transparent, and consistent across the UK. Learn more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management, keeping the world moving. Our teams work across industries including retail, automotive, healthcare, and more, delivering for our customers worldwide.

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