Cafe Team Member

Tesco; Broadstairs; On-site; GBP 10,000 - 15,000; Part time

Job summary

Join a leading café team as a Team Member, where you'll engage with customers, prepare and serve food, and maintain high standards of safety and cleanliness. Enjoy flexible hours, a supportive work environment, and numerous benefits including a colleague discount card and holiday entitlement.

Benefits

Colleague Clubcard with discounts

Flexible working requests

Retirement savings plan

Life assurance

Free wellbeing resources

Uniform provided

Starting holiday entitlement of 28 days

Qualifications

• Knowledge of health and safety standards.
• Ability to work efficiently and maintain cleanliness.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers efficiently and with care.
• Adhering to food safety and hygiene standards.

Skills

Customer Service

Teamwork

Communication

Multitasking

Organizational Skills

Job description

About the role

Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They’re the talented people making every day a little better for our customers. Now, you can join them.

As a Team Member in our café, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. You’ll ensure that every dish you prepare and serve meets our menu's standards and safety regulations. Additionally, you'll help keep everything tidy, from kitchen equipment to customer tables.

This lively role offers daily challenges and opportunities for flexible working hours, progression, and more.

We offer a minimum of 16 guaranteed hours weekly; however, if you prefer fewer hours (minimum 12), we welcome your application.

Availability windows are specified, and we will schedule your hours within these times, with 3 weeks’ notice. We support flexibility; if your availability closely matches our needs, we encourage you to apply. Read more.

Applicants must be 18 or over.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers efficiently and with care.
• Adhering to food safety and hygiene standards, maintaining daily records.
• Practising FIFO stock rotation to ensure food freshness.
• Accepting deliveries and storing food safely.
• Following operational policies and procedures.
• Preparing, cooking, and serving food according to our menu.
• Maintaining standards and ensuring all food products are available.
• Knowing our menu thoroughly and serving food as intended.
• Resolving customer complaints and informing the Café Manager.
• Staying updated with business communications and initiatives.
• Clearing and sanitising tables to keep the café clean.

Requirements

• A commitment to hospitality and excellent customer service.
• Knowledge of health and safety standards.
• Ability to work efficiently and maintain cleanliness.

Personal qualities

• Teamwork skills.
• Good communication and proactive attitude.
• Multitasking and working under pressure.
• Using initiative to improve processes.
• Organisational skills.
• Adaptability in a fast-paced environment.

Benefits

Enjoy a great work-life balance and benefits such as:

• Colleague Clubcard after 3 months, with discounts at Tesco.
• Flexible working requests from day one.
• Retirement savings plan.
• Life assurance.
• Free wellbeing resources.
• Exclusive discounts on various purchases.
• Uniform provided and supportive policies.
• Starting holiday entitlement of 28 days (including Bank Holidays).
• Access to colleague networks.

About Us

With 329 cafes nationwide, we focus on excellent customer experience and service. Tesco cafes foster a family feel and embrace diversity, equity, and inclusion. We support flexible working and are committed to an accessible recruitment process. Some roles may close early due to high application volumes. Feedback is provided only to interviewed candidates.