Cafe Team Member

Tesco; Ramsgate; On-site; GBP 10,000 - 15,000; Part time

Job summary

Join a leading café team where you'll engage with customers, prepare and serve food, and maintain a clean environment. This role offers flexible hours, opportunities for progression, and a supportive work culture. Perfect for those who thrive in a fast-paced setting and enjoy teamwork.

Benefits

Colleague Clubcard with discounts

Flexible working requests

Retirement savings plan

Life Assurance

Free wellbeing resources

Uniform provided

Starting holiday entitlement of 28 days

Qualifications

• Commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers efficiently and with care.
• Following food safety and hygiene regulations.

Skills

Customer Service

Teamwork

Communication

Multitasking

Job description

About the role

Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They’re the talented people making every day a little better for our customers. Now, you can join them.

As a Team Member in our café, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. You’ll ensure that every dish you prepare and serve meets our menu standards and safety regulations. Additionally, you’ll help keep the environment clean and organized, from kitchen equipment to customer tables.

This lively role presents daily challenges, making it exciting. Benefits include flexible working hours, opportunities for progression, and more.

We offer new colleagues a minimum of 16 guaranteed hours weekly, with options for fewer hours (minimum 12). We aim to accommodate your availability and will schedule shifts within your preferred windows, with three weeks’ notice. We welcome applications from those whose availability closely matches our needs. Click here to read more.

Applicants must be 18 or over.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers efficiently and with care.
• Following food safety and hygiene regulations, maintaining records.
• Practising FIFO stock rotation to keep food fresh.
• Accepting deliveries and storing food safely.
• Adhering to operational policies and procedures.
• Preparing, cooking, and serving food according to our menu.
• Maintaining standards and ensuring food availability.
• Knowing our menu well and serving food as intended.
• Resolving customer complaints and informing the Café Manager.
• Staying updated with business communications and initiatives.
• Clearing and sanitising tables to keep the café clean.

Requirements

• Commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.
• Ability to work efficiently and maintain cleanliness.

Personal qualities

• Teamwork skills.
• Effective communication and proactive attitude.
• Ability to multitask and work under pressure.
• Initiative and organizational skills.
• Adaptability to a fast-paced environment.

Benefits

Enjoy a great work-life balance and benefits such as:

• Colleague Clubcard after 3 months, with discounts at Tesco.
• Flexible working requests from day one.
• Retirement savings plan.
• Life Assurance.
• Free wellbeing resources.
• Exclusive discounts on various purchases.
• Uniform provided and supportive policies.
• Starting holiday entitlement of 28 days (including Bank Holidays).
• Access to colleague networks for support and community.

About Us

With 329 cafes nationwide, our teams are dedicated to providing excellent customer experiences. Tesco cafes foster a family-like atmosphere and value diversity, equity, and inclusion. We support flexible working arrangements to accommodate different life circumstances.

We are a Disability Confident Leader committed to an inclusive recruitment process. For accessibility support, click here.

Note: During high application volumes, roles may close early. Feedback is provided only to interviewed candidates.