Data Analyst

Rainbows Hospice for Children and Young People; Loughborough; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a compassionate and innovative team at a leading hospice, where you will play a vital role as a Data Analyst. Your expertise will help analyze and report on the impact of our services, ensuring that we provide the best support to families in need. This position offers a unique opportunity to work closely with clinical teams, utilizing your skills in data analysis and reporting to drive improvements in patient care. Enjoy a supportive work environment with opportunities for hybrid working, and be part of a mission that truly makes a difference in the lives of children and young people with life-limiting conditions.

Benefits

Free onsite parking

Healthcare Cashback plan

Life Assurance

27 days holiday plus bank holidays

Contributory pension scheme

Affordable meals

Free Tea, Coffee and Fruit

Employee assistance programme

Wellbeing support

Discount scheme eligibility

Qualifications

• Proven experience in data analysis or reporting roles.
• Ability to interpret and present complex data clearly.

Responsibilities

• Extract, cleanse, and validate data from internal systems.
• Design and maintain interactive dashboards using Power BI.
• Deliver accurate reports for service planning and compliance.

Skills

Data Analysis

SQL

Power BI

Data Cleansing

Problem-Solving

Education

Degree in Mathematics

Degree in Data Science

Degree in Computing

Degree in Statistics

Tools

SystmOne

ThankQ CRM

Power BI

Job description

The vacancy

Are you a passionate data analyst looking to take the next step in your career? Why not come and join our dynamic and innovative team at Rainbows Hospice.

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. We provide services at the hospice, in hospitals and at home. Simply put, we’re here to brighten short lives and support families, wherever they are.

Rainbows Hospice is currently seeking a Data Analyst who will play a key role in analysing and reporting organisational activity by extracting and interpreting data from core systems including SystmOne, ThankQ CRM, and Power BI.

This role is primarily based at the Hospice in Loughborough, with occasional opportunities for hybrid working.

The standard working pattern is Monday to Friday, 9:00 AM to 5:00 PM.

About The Role

The role will work closely with the Clinical teams to ensure we have robust data that demonstrates the impact of our services on Babies, Children, Young People and their families as well as the wider impact on the Health and Social Care System. There is also a requirement to work alongside other teams in the organisation to ensure accurate and affective data is being used.

Some of the key responsibilities include (but not limited to):

• Extract, cleanse, and validate data from SystmOne, ThankQ CRM, and other internal systems.
• Design, develop and maintain interactive dashboards and visual reports using Power BI.
• Deliver accurate and timely reports to support service planning, contract monitoring, and regulatory compliance.
• Collaborate with clinical, administrative, and fundraising teams to understand reporting requirements and ensure data consistency across systems.
• Identify data quality issues and support teams in resolving inconsistencies.
• Produce insights and recommendations from data analysis to inform strategic decisions and operational improvements.
• Ensure reporting meets the needs of internal stakeholders, external commissioners, and statutory bodies.
• Support data governance processes and uphold data protection and confidentiality principles.
  
  

Further responsibilities in the role of a Data Analyst at Rainbows, can be found by downloading the Job Description.

Requirements

• Degree in a relevant subject (e.g. Mathematics, Data Science, Computing, Statistics) or equivalent work experience.
• Proven experience working in a data analysis or reporting role.
• Experience of working with healthcare and CRM systems.
• Proficiency in Power BI for building reports and dashboards.
• Experience querying and manipulating data from relational databases using SQL.
• Familiarity with SystmOne and ThankQ CRM, or similar platforms.
• Ability to interpret, analyse and present complex data in a clear, accurate, and actionable way. Strong problem-solving skills.
• Enthusiastic about using data to drive improvements in patient care and organisational performance.
• Detail-oriented mindset, with a focus on delivering high-quality work and meeting deadlines.
  
  

Further requirements can be found by downloading the Person Specification.

Our Benefits Include

• Free onsite parking at the Hospice, Lark Rise, Loughborough.
• Hospice based with occasional hybrid working.
• Eligibility to join blue light card discount scheme and Company Shop.
• Healthcare Cashback plan.
• Life Assurance.
• 27 days holiday plus bank holidays.
• Contributory pension scheme.
• Affordable meals at the Hospice, Lark Rise, Loughborough.
• Free Tea, Coffee and Fruit whilst at the Hospice.
• Free access to an employee assistance programme.
• Wellbeing support and access to Mental Health First Aiders.
• Unofficial benefits: Fun events like All staff away days, Guest visitors.
  
  

For further information about this role and the responsibilities please contact Karine Fowkes, project Manager, on [e-mail]

To apply for the role please click ‘apply now’ to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the people team at [e-mail]

This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.

Please note: We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.

Equality, diversity & inclusion

Rainbows Hospice for Children and Young People is committed to improving the quality of its services to all people, irrespective of race/ethnicity, disability, gender, religion or belief, age, or sexual orientation. Our objective is to deliver high quality services that are accessible, responsive, and appropriate to meet the diverse needs of different groups and individuals. As such, we will continue to take action to ensure that staff and volunteers employed by Rainbows Hospice are culturally aware and treat every person with dignity, respect, and fairness, in a way that is sensitively responsive to differences and similarities. Unlawful discrimination and other forms of exclusion have no place within Rainbows Hospice.

About Us

Rainbows cares for hundreds of families every year who have a baby, child or young person with a serious or terminal illness that means that their lives will be shorter than most.

We’ve been providing the highest level of professional holistic care and emotional support to babies, children, young people and their families since 1994. Our incredible team help to relieve symptoms, improve quality of life, and support their families to make the most of every precious moment, during life, through bereavement and beyond.

Our aim is to support every one of the thousands of babies, children and young people in the East Midlands, with a terminal or serious illness. To do this we’ve made it easier to access our services – wherever families are in our region. So, as well as providing end-of-life, short break care and bereavement support at our hospice, we also offer care and support at the point of need. Whether at our Lark Rise hospice, in the community, in hospital, or at home.

Simply put, we’re here to brighten short lives, and support families, wherever they are.

When you join Team Rainbows, not only will you receive a host of benefits including free parking, health cash plan and subsidised meals - but you’ll be making a real difference to the lives of families across the East Midlands who are going through the toughest of times.

Although there can be some sad times, Rainbows is a fun, dynamic and caring place to work. Whether you’re based at the Hospice, home or out in the community, you’ll join a team with a can-do attitude, ready to make a positive impact on the world of hospice care.

Our Vision

To become a household name across the East Midlands for the outstanding care we provide, wherever it’s needed.

Our Mission

Whether in our hospice, in hospital, or at home, we deliver unrivalled care to seriously and terminally ill babies, children, young people and their families. Our purpose is to make every moment of their short lives the best it can be.

Our Vision Is To Create The “Rainbows Experience” Wherever You Are. Our Mission Is That Across The East Midlands We Will

• Transform care for those babies, children and young people who have a life-limiting or life-threatening condition
• Relieve the pain and symptoms associated with life-limiting or life-threatening conditions
• Support every baby, child and young person to achieve their full potential
• Create memories for families to treasure
• Provide comfort and compassion at the time of and following the death of a baby, child or young person
  
  

Across The East Midlands We Will

• transform care for those children and young people who have a life-limiting or life-threatening condition
• relieve the pain and symptoms associated with life-limiting or life-threatening conditions
• support every child and young person to achieve their full potential
• create memories for families to treasure
• provide comfort and compassion at the time of and following the death of a child or young person
  
  

Our values

Because WE CARE, We Are

One Team

Working together with fairness and respect.

People Centred

Championing inclusivity, compassion, and clarity.

Aim High

Adapting, learning, and sharing our expertise.

Own It

Focused, committed, and accountable.

Benefits

Health cash plan/EAP

Free on-site parking

Life

assurance

Subsidised

meals

Gallery

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Documents

Data Analyst Job Description.pdf - DownloadData Analyst Person Spec.pdf - Download