Water Quality Technician

TN United Kingdom; Otterbourne; On-site; GBP 28,000; Full time

Job summary

Join a leading organization as a Water Sampler, contributing to environmental sustainability by conducting precise water sampling and testing. This full-time role involves customer interaction and compliance with industry standards, offering numerous benefits and career progression opportunities.

Benefits

Generous pension scheme

25 days annual leave

Life assurance

Electric car scheme

Funded eye tests

Two paid volunteering days

Retail discounts

Study support

Flexible maternity options

Cycle to work scheme

Qualifications

• Compliance with ISO17025 standards required.
• Experience in customer interaction and sampling procedures.

Responsibilities

• Undertake water and wastewater sampling with precision.
• Handle customer complaints professionally.
• Perform on-site analytical testing and quality checks.

Skills

Customer-focused approach

Empathetic communication

Job description

Hours: Compressed 4 day week: Fri - Mon 08:30 - 17:45

Join Our Water Sampling Team

There has never been a better time to join our organization as we build towards a greener future, tackling climate change, minimizing our environmental impact, and reducing our carbon footprint!

Job Overview

Take samples from a variety of water/wastewater operational sites and customers in accordance with regulations prescribed by the Drinking Water Inspectorate and the Environment Agency. The role requires compliance with ISO17025 standards and adherence to sampling procedures to ensure accuracy. The sampler must exercise discretion in sampling to prevent household plumbing issues from causing compliance failures. This position involves customer interaction, so a customer-focused approach and empathetic communication skills are essential. The role impacts company targets related to DWI, EA, Serviceability, and SIM. Additionally, the sampler will assess operational sites for security, effectiveness, and potential defects that could lead to compliance or health & safety issues.

Key Responsibilities

1. Undertake water, wastewater, and sludge sampling according to schedule with precision and independence.
2. Handle customer sampling and complaints professionally.
3. Perform on-site analytical testing and quality checks in line with ISO17025, DWTS, and MCERTS standards.
4. Conduct emergency sampling during incidents and advise on water and wastewater quality issues.
5. Register samples into the laboratory data system.
6. Manage administrative tasks related to sampling and monitoring.
7. Maintain scientific equipment and diagnose faults.
8. Assess operational sites for condition, defects, and issues.

Package

This is a full-time role with a compressed schedule: Friday to Monday, covering the Hampshire area including the Isle of Wight.

Salary: £27,820 per annum, plus benefits:

• Generous pension scheme (up to 11% company contribution)
• 25 days annual leave
• Life assurance (4x salary)
• Electric car scheme (after 6 months)
• Funded eye tests
• Two paid volunteering days annually
• Retail discounts with over 800 partners
• Study support for relevant qualifications
• Flexible maternity and return-to-work options
• Cycle to work scheme

Join our team to explore career progression, training, and development opportunities, all committed to customer service and environmental sustainability.

If you're interested but unsure if you meet all requirements or have personal circumstances that affect your availability, we encourage you to contact us. We aim to accommodate flexible working requests where possible.

Register your interest at: Introduce Yourself

Additional Information

Our core purpose is delivering water for life, supported by 24/7 incident response. During your interview, you'll discuss incident support rotas applicable to your role.

Privacy & Eligibility

Existing employees must confirm their manager's awareness of their application. All applicants must be eligible to work in the UK and provide proof during the recruitment process. Non-passport holders may require a work permit.

Applications should be submitted via the 'Apply now' button. No bank details should be included in your application.

Created on 17/05/2025 by TN, United Kingdom