Concession Manager

JR United Kingdom; Cambridge; On-site; GBP 28,000 - 34,000; Full time

Job summary

A global luxury accessories brand in Cambridge is seeking a Concession Manager to lead a retail team. This role involves training staff, managing store operations, and delivering exceptional customer service. Ideal candidates will have experience in retail management and a passion for luxury retail.

Benefits

Employee Discounts

Career Progression

Dynamic Work Environment

Qualifications

• Experience in retail management as Concession Manager, Supervisor, or Store Manager.
• Proven ability to drive sales and meet retail targets.

Responsibilities

• Train and develop the retail team for high performance.
• Manage daily store operations including stock control and merchandising.
• Provide exceptional customer service and build strong relationships.

Skills

Leadership

Customer Service

Communication

Organisational Skills

Job description

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Concession Manager | Luxury Retail | Cambridge | Up to £33,000 + Bonus + Benefits

Are you passionate about retail and leadership? Do you thrive in a customer focused environment? Zachary Daniels is recruiting a dynamic Concession Manager to join a global luxury accessories brand in Cambridge. If you are currently a Supervisor, Assistant Manager or Store Manager, this is a fantastic opportunity to join a brand rich in heritage.

• Salary- Up to £33,100 per year
• Bonus Potential- Monthly and Annual bonuses to achieve.
• Career Progression- Excellent opportunities to grow within a thriving luxury retail brand.
• Employee Discounts- Enjoy staff discounts
• A dynamic and inclusive work environment that values diversity and innovation.

Key responsibilities of an Concession Manager:

• Train, motivate, and develop the retail team to ensure high performance.
• Deliver an outstanding luxury retail experience by leading by example on the shop floor.
• Manage daily store operations, including stock control, store merchandising, and team performance.
• Provide exceptional customer service and build strong relationships with customers.
• Assist in monitoring key performance indicators and reporting to senior management.
• Build relationships within the store

What we are looking for:

• Experience as Concession Manager, Supervisor, Assistant Manager or Store Manager within a customer focused retail management
• A passionate and inspiring individual
• Proven ability to drive sales and meet retail targets.
• Experience in clientelling or strong understanding of CRM
• Strong leadership and people management skills with a focus on team development.
• Excellent communication and organisational skills.

If you are a passionate and results-driven retail leader, we want to hear from you! Apply now and take the next step in your career with a leading luxury brand.