Clinical Applications Support Assistant

East Lancashire Hospitals NHS Trust; South Yorkshire; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading healthcare organization is seeking an experienced IT professional to support clinical systems management. This role involves daily administration, troubleshooting, and collaboration with clinical staff to enhance patient care and operational efficiency. Join a dedicated team making a meaningful difference in healthcare delivery.

Benefits

Opportunities for development and learning

Networking in a hospital environment

Qualifications

• Experience in managing clinical systems.
• Strong troubleshooting and technical support skills.
• Ability to engage with clinical users and stakeholders.

Responsibilities

• Support day-to-day operation of clinical systems.
• Lead system administration efforts and manage daily operations.
• Coordinate with operational colleagues to ensure effective processes.

Skills

Technical support

Clinical systems management

Data quality management

Education

Relevant IT qualification

Job description

You will be working for One Lancashire and South Cumbria (One LSC) Digital Data and Technology supporting Lancashire Teaching Hospital as part of our IT Systems Management Team.

We are seeking an enthusiastic and highly motivated individual to join our team comprising technical and clinical roles. Your main focus will be supporting the day-to-day operation of clinical systems, troubleshooting issues, and assisting clinical users. You will also engage in projects related to your area as needed.

We are looking for an experienced IT professional with solid experience in managing Clinical systems successfully.

Your role will contribute to improved utilization of Clinical Applications at Lancashire Teaching Hospitals, aiming to benefit patients, reduce wait times, and improve financial outcomes.

Please Note

We are unable to provide sponsorship for this post.

You will be responsible for daily administration, ongoing support, and maintenance of Pathology systems across Royal Preston Hospital and Chorley District Hospital, including data input and reporting.

Provide technical support and advice to end users across all disciplines and departments.

You will be part of the Enterprise Wide Applications team, working closely with Digital teams, Clinical, and Operational staff within the organization.

You will lead system administration efforts and be involved in projects and changes related to systems, including liaising with system providers for upgrades, developments, and BAU issues.

Coordinate with Operational colleagues to ensure correct business-as-usual processes, promote system use among staff, and assist with updates to standard operating procedures, keeping all stakeholders informed.

Manage daily operations, system issues, and data quality and information governance concerns.

Join a dedicated team delivering quality services to approximately 370,000 local residents and providing specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us offers opportunities for development, learning new skills, networking, and gaining experience in a hospital environment, which can enhance your career.

Your role is vital in improving patient care and experience, making a meaningful difference in healthcare delivery.

For further details or informal visits, contact:

• Name: Ross Oliphant
• Job Title: Deputy Head of Enterprise Applications
• Email: [e-mail]