Ecommerce Trading Manager

Le Creuset; Andover; Hybrid; GBP 55,000 - 82,000; Full time

Job summary

Le Creuset, based in Andover, UK, is seeking an Ecommerce Trading Manager to drive online sales, conversion, and profitability across direct-to-consumer sites. You will lead regional trading calendar planning and work with Digital Marketing, Category Merchandising and Digital Operations to optimise revenue and customer engagement.

You will report to the Head of Commercial Ecommerce Europe and collaborate with a trading associate to deliver growth, optimise site performance, and ensure a premium

Qualifications

• 4+ years' experience in ecommerce or digital trading.
• Proven ability to drive revenue through conversion and AOV.
• Experience with Salesforce Commerce Cloud, Shopify, or Magento.
• Strong stakeholder management and communication skills.
• Knowledge of CRO tools and testing methodologies.

Responsibilities

• Own day-to-day trading performance for ecommerce to hit monthly budget targets.
• Optimize local websites to drive profitable revenue with focus on conversion, AOV and margins.
• Build yearly revenue ambitions using structured commercial building blocks.
• Execute regional promotion and trading calendar aligned with local priorities.
• Establish regular trade governance with weekly and monthly trading insights.
• Partner with Supply Chain and Category Merchandising to forecast sell-through and opportunities.
• Oversee digital site merchandising and product launches.
• Enhance onsite product discovery via search, filters, navigation, and landing pages.
• Partner with digital marketing to align acquisition channels with onsite activation to improve conversion.
• Champion continuous improvement using Google Analytics, Power BI and Content Square.
• Collaborate with Head of Commercial Ecommerce and local data to improve functionality.
• Coordinate with Ecommerce Operations to drive site health and user satisfaction.
• Brief localized content assets to guide digital assets and onsite merchandising.

Skills

Ecommerce experience

Commercial acumen

Analytics

Ecommerce platforms

Stakeholder management

Communication skills

Tools

Google Analytics

Power BI

Content Square

Job description

Crafting digital excellence behind timeless design.

Location: Andover, UK

Employment Type: Full Time, 4 days in the office

About Le Creuset

At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.

The Recipe for Success: Role Summary

The Ecommerce Trading Manager is responsible for driving online sales, conversion, and profitability across Le Creuset's direct to consumer websites. This role will lead the planning, execution, and optimisation of the regional trading calendar, ensuring a best-in-class customer experience while delivering commercial targets. Working closely with Digital Marketing, Category Merchandising and Digital Operations teams, the Ecommerce Trading Manager will identify growth opportunities and optimise site performance to maximise revenue and customer engagement. Reporting into the Head of Commercial Ecommerce Europe and supported by a cluster level Ecommerce Trading Associate that reports into this role.

Ingredients: Key Responsibilities

Commercial Trading & Performance

• Own the day-to-day trading performance of ecommerce for the cluster of markets to hit monthly budget targets.
• Optimise local websites to drive profitable revenue with a focus on conversion, average order value and margins.
• Build yearly revenue ambitions using structured commercial building blocks, while actively mapping potential risks and growth opportunities.
• Execute the regional promotion and trading calendar in line with local priorities, feeding key insights into wider team including Category Merchandising.
• Establish regular trade governance by delivering weekly and monthly trading insights, making recommendations and implementing actions to improve commercial performance.
• Partner with Supply Chain and Category Merchandising to forecast, monitor sell through and capture additional demand opportunity or potential stock use initiatives.

Onsite Merchandising and User Journey Optimisation

• Oversee digital site merchandising, activating product launches, seasonal campaigns and promotion with stock availability.
• Enhance onsite product discovery by continually monitoring and adjusting search functionality, filters, navigation bars and product landing pages.
• Partner with digital marketing to align customer acquisition channels with onsite activation to streamline user journeys, limit drop off and prioritise conversion.
• Champion continuous improvement using Google Analytics, PowerBi (and some markets Content Square) to monitor user behaviour and fix performance leaks.
• Partner with Head of Commercial Ecommerce and champion local data to improve website functionality.
• Partner with Ecommerce Operations to drive website functionality, health, and experience satisfaction.
• Assist in briefing of localized content asset to guide digital assets and onsite merchandising.

The Perfect Blend: What We’re Looking For

Essential Ingredients

• 4+ years experience in ecommerce or digital trading and merchandising.
• Strong commercial acumen with experience trading a consumer retail or premium lifestyle brand.
• Comprehensive analytical skills with the ability to interpret data and identify actionable insights with experience using Google Analytics and other data visualisation tools.
• Experience in ecommerce platforms such as Salesforce Commerce Cloud, Shopify, Magento or similar.
• Strong stakeholder management skills and ability to influence.
• Excellent communication and presentation abilities.

Added Flavour

• Experience with premium homeware, kitchenware, lifestyle or luxury retail.
• Knowledge of CRO tools and testing methodologies.
• Understanding of digital acquisition channels and customer lifecycle marketing.

Your Taste

• Enthusiasm and curious to learn, up for bringing ideas to the table.
• Ability to manage multiple priorities in a fast paced environment.
• Strong communicator, working well autonomously and as part of a global team.
• Proactive and curious, working efficiently to drive most business value.

What Success Looks Like

• Consistently delivers ecommerce sales targets.
• Improves conversion and customer engagement metrics.
• Provides actionable insights that drive commercial growth.
• Creates a seamless and premium digital customer experience aligned with the Le Creuset brand.

Why Join Our Table?

At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork. Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.

Diversity and Inclusion Statement

We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.