At Joseph Joseph, we love solving everyday problems through intelligent design to create distinctive, functional products that are a pleasure to own and use. We are one of the world’s leading houseware brands with a global presence spanning over 100 countries, available in most major retailers and independent specialty stores worldwide, as well as our rapidly growing ecommerce channel.
We are looking for a talented Ecommerce Trading Executive, reporting directly to the Ecommerce Trading Manager. You’ll support our growing online stores, ensuring customers have the best experience possible when visiting the sites. You’ll work closely with the wider ecommerce team, gaining a strong understanding of the full customer journey and trading differences across our international markets.
This is a fantastic opportunity to join a fast-paced, highly driven team as we continue to grow our direct-to-consumer channels.
What you will be doing:
- Ensure product information, stock quantities, and pricing are accurate and kept in line with company updates, managing translations and localizations where relevant for different markets.
- Keep products within the catalog looking as strong as possible onsite, considering user experience, SEO, and visual elements such as imagery and video.
- Work closely with supply and demand planning teams to ensure stock is forecasted accurately per market, ensuring new products are built in time for stock landing and discontinued products are removed when no longer required.
- Use reporting to understand customer behavior and sales performance per market, and use this data to make informed decisions for onsite content and merchandising, ensuring products are well-positioned within categories and visibility is optimized for bestsellers, new products, and offers.
- Utilize data to inform upsells, cross-sells, and product recommendations, ensuring relevance and performance to improve purchase volume and average order value.
- Manage the setup of promotions, offers, and discount codes, ensuring correct pricing, visibility, and scheduling of onsite content.
- Contribute to weekly and monthly performance reporting, analyzing metrics and suggesting trade improvements.
- Stay informed about events across different markets and monitor competitor activity, sharing insights with the team to inform trading strategies and improvements.
What we need from you:
- Degree level education or equivalent.
- Experience using ecommerce platforms (Shopify preferred).
- A good understanding of ecommerce trading, with proven experience in merchandising, onsite optimization, and reporting.
- Experience in translating or localizing website content for different markets is a bonus but not essential.
- Proficiency in Microsoft Excel (experience with lookups & pivot tables preferred).
- Detail-oriented, deadline-driven, and capable of multitasking.
- Good organizational skills with a methodical approach to tasks.
What you will get from us:
- Competitive salary and holiday allowance.
- Company performance-related bonus.
- A pension contribution.
- An exclusive staff discount.
- Hybrid working: 3 days in the office, 2 from home, with flexible start/finish times.
- External private employee wellbeing support.
- Access to Perkbox.
- Carry-over holiday scheme.
- Medical appointment support.
- Volunteer days.
- Team recognition scheme.
- Season-ticket travel loan.
- Cycle to work scheme.
- Holiday trading (buy/sell) and extra holiday days for long service.