Ecommerce Senior Content Executive

ECATERING; North East; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

20 days holiday + your birthday off + public holidays

Opportunities for learning and growth

Friendly, collaborative team environment

Job summary

A leading catering equipment supplier in the UK is seeking an eCommerce Senior Content Executive to optimize website content and enhance the customer journey. The ideal candidate will manage content strategy, collaborate with teams, and ensure SEO standards are met. This role offers a competitive salary of £35,000-£40,000 and opportunities for professional growth in a supportive environment.

Qualifications

• Proven experience in a senior eCommerce, digital content, or merchandising role.
• Advanced understanding of SEO, UX, and conversion optimisation.
• Excellent written English and strong attention to detail.

Responsibilities

• Manage relationships with external agencies for brand standards.
• Lead content strategy for the website, aligning with marketing goals.
• Own the content calendar, coordinating launches and campaigns.

Skills

SEO

Content Management Systems

Strategic Thinking

Image Editing

Communication Skills

Tools

Shopify

Google Analytics

Photoshop

Excel

Job description

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

ECatering is one of the UK’s leading suppliers of commercial catering equipment. With a rapidly growing customer base and a strong online presence, we’re on a mission to deliver exceptional digital experiences. We're looking for a talented and detail-driven individual to help us keep our website content accurate, engaging, and up to date.

This is a fantastic opportunity to grow your digital and eCommerce skills in a supportive, friendly team. Our values —Wow Service, Innovation, Trust, and Expertise— guide everything we do.

About the Role

As oureCommerce Senior Content Executive, you’ll be responsible for managing and optimising website content to support a seamless customer journey. From product listings to promotional campaigns, you’ll play a key role in how our brand is experienced online.

Key Responsibilities

• Manage relationships with external agencies, ensuring deliverables meet brand standards and timelines.
• Lead content strategy for the website, aligning with broader marketing and commercial goals.
• Own the content calendar, coordinating product launches, seasonal campaigns, and SEO initiatives.
• Analyse content performance using tools like Google Analytics and make data-driven recommendations.
• Collaborate with senior stakeholders across marketing, sales, and product to align content with business priorities.
• Champion UX and conversion optimisation, working with design and development teams to improve the customer journey.
• Maintain and update product listings (descriptions, specs, images, pricing).
• Upload and manage promotional banners, offers, and seasonal campaigns.
• Monitor product availability and manage discontinued or out-of-stock items.
• Collaborate with suppliers and internal teams to gather accurate content and assets.
• Support marketing with publishing blog posts, landing pages, and seasonal collections.
• Optimise on-site merchandising to improve navigation and product discovery.
• Use Shopify CMS to manage all front-end content updates.
• Ensure consistency in tone, branding, and accuracy across the site.
• Identify and implement SEO improvements on product and category pages.
• Conduct regular content audits to maintain site quality.

What We’re Looking For

• Proven experience in a senior eCommerce, digital content, or merchandising role.
• Strong strategic thinking and ability to translate business goals into content plans.
• Comfortable presenting ideas and performance insights to senior stakeholders.
• Advanced understanding of SEO, UX, and conversion optimisation.
• Confident using CMS platforms (e.g. Shopify, Magento, WooCommerce).
• Excellent written English and strong attention to detail.
• Ability to edit/resize images using tools like Photoshop or Canva.
• Organised, with strong time-management skills.
• Comfortable working with spreadsheets (Excel) and product data.
• Self-motivated, reliable, and proactive — you take ownership and pride in your work.
• A team player with great communication skills and a positive, solutions-focused mindset.

Nice to Have (But Not Essential)

• Experience leading cross-functional projects or agency relationships.
• Experience in the catering or hospitality equipment sector.
• Familiarity with CRO tools (e.g. Hotjar, Optimizely).
• Familiarity with Google Analytics or GA4.
• Experience using Product Information Management (PIM) systems.
• Basic HTML/CSS knowledge.

What You’ll Get

• A friendly, collaborative team environment
• Opportunities to learn, grow, and make a real impact
• 20 days holiday + your birthday off + public holidays
• Competitive salary of £35,000-£40,000

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Wholesale

Referrals increase your chances of interviewing at ECATERING by 2x

Get notified about new Senior Content Executive jobs in Newcastle, England, United Kingdom.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.