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Ecommerce Revenue Management Manager

Ocado Retail

Hatfield

Hybrid

GBP 40,000 - 70,000

Full time

13 days ago

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Job summary

An established industry player is seeking a dynamic Ecommerce Revenue Management Manager to lead strategic initiatives that drive sales and profit. In this pivotal role, you will develop and implement innovative revenue management strategies, optimize customer experience, and analyze data to inform decision-making. You will collaborate across departments to enhance site traffic and conversion rates, ensuring successful trading during key seasonal periods. Join a forward-thinking team committed to redefining online retail, where your contributions will directly impact growth and success!

Benefits

Private Medical Insurance
Discounted Gym Memberships
Annual Bonus Scheme
Up to 7% Matched Pension Contributions
15% Ocado Discount
20% M&S Discount
Free Breakfast
Electric Vehicle Leasing Scheme
Flexible Holidays
Work from Anywhere Options

Qualifications

  • Strong knowledge of ecommerce metrics to drive digital business.
  • Ability to use insights and data for commercially driven decisions.

Responsibilities

  • Develop and execute online revenue management strategy.
  • Create detailed analysis to track KPI performance.
  • Coordinate marketing and trading plans to align with revenue targets.

Skills

Ecommerce Strategy
Data Analysis
Stakeholder Management
Commercial Acumen
Problem Solving

Job description

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Permanent

Hatfield (hybrid working – 3 days in the office)

40 hours Full time

Manager

About Us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service and reassuringly good value.

Contract type: Permanent

Location: Hatfield (hybrid working – 3 days in the office)

Working hours per week: 40 hours Full time

Level: Manager

About Us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service and reassuringly good value.

We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.

About The Team And The Role

As an Ecommerce Revenue Management Manager, you will be responsible for the development and execution of the cross department online revenue management strategy to drive Ocado sales and profit objectives.

What You’ll Do

  • Supporting with our short, medium and long term overall ocado.com sales forecasts and producing scenario plans based on projected customer behaviour and influential internal and external factors.
  • Communicating sales ambition to stakeholders and peers and coordinating marketing, merchandising and trading plans to align with the revenue targets within week.
  • Ensure we trade key seasonal periods successfully, such as Easter, Summer, and Christmas.
  • Creating detailed analysis, reporting and research to effectively track KPI performance and provide clear recommendations to optimise trade revenue.
  • Optimise revenue opportunities with Logistics and Operations to drive profitable growth across capacity, customer experience and demand efficiency.
  • Cross-team focus on improving site traffic conversion to order placement through slot availability trials, deep dives into capacity utilisation and iterating our approach to geographical demand forecasting.
  • Scope and suggest improvements to reporting, such as basket size prediction reporting, to ensure sales targets are met by selling out our slots in full every day.

Who You Are

  • Commercially astute with the ability to identify business opportunities and use your innovative thinking to support growth.
  • Strong knowledge of ecommerce and associated metrics to drive a digital business.
  • Organised and great stakeholder management skills – you will have the capability to plan strategically and deliver plans through influencing cross functional teams.
  • Ability to use insights and data to make commercially driven decisions that optimise the customer experience.
  • Strong communicator, influencer and problem solver.
  • Dynamic to changing customer demands and reacting to trading priorities.
  • Inquisitive about customer behaviour.
  • Ability to lead own work.

What’s In It For You

By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day and grow your skills and career in online retail.

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market leading family policies, mental health support, discounted gym memberships, dental insurance and more.

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast everyday in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.

Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays , options to buy extra holiday, 2 weeks work from anywhere and lifestyle break opportunities.

Our Hiring Process

Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call.

Everyone’s welcome

We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Accounting/Auditing and Finance
  • Industries
    Retail

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