eCommerce Manager | Retail

JR United Kingdom; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading recruitment agency seeks an experienced eCommerce Manager to develop and execute eCommerce strategies in London. The role focuses on enhancing customer journeys, optimising site performance, and leading initiatives to boost conversions and organic traffic. Ideal candidates will possess a proactive mindset and strong analytical skills to drive results.

Qualifications

• Proven experience in eCommerce and digital merchandising.
• Understanding of performance marketing and digital strategy.
• Strong collaboration skills and communication abilities.

Responsibilities

• Optimising the full eCommerce experience and analysing user behaviour.
• Delivering targeted campaigns and refining UX for customer engagement.
• Leading CRO initiatives and tracking KPIs for informed decision-making.

Skills

eCommerce

Digital merchandising

Performance marketing

Customer journey optimisation

Analytical skills

Collaboration

Communication

Job description

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eCommerce Manager | Retail, London (City of London)

Client:

Sphere Digital Recruitment Group

Location:

London (City of London), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

Job Views:

3

Posted:

16.06.2025

Expiry Date:

31.07.2025

Job Description:

London (2 days office)

Our client is looking for an experienced eCommerce Manager to lead the development and execution of their UK eCommerce strategy, focusing on site optimisation and enhancing the customer journey.

The ideal candidate combines analytical skills with creative intuition and has practical experience managing eCommerce platforms. You should be comfortable using data to guide decisions, have a solid foundation in site merchandising, and excel in a fast-paced environment.

About the Role

You will be responsible for optimising the full eCommerce experience, analysing user behaviour with tools like Google Analytics, and tracking KPIs to inform decisions. You will lead CRO initiatives through testing and improvements, enhancing the customer journey across all storefronts.

Key responsibilities include delivering targeted campaigns, refining UX, ensuring content relevance for international audiences, collaborating with teams to boost organic traffic, SEO, and revenue from non-paid channels, and implementing improvements to increase engagement, reduce bounce rates, and maximise conversions.

About You

• Experience in eCommerce and digital merchandising
• Understanding of performance marketing, digital strategy, and customer journey optimisation
• Proactive, growth-oriented mindset
• Strong collaboration skills and ability to manage priorities
• Excellent communication skills for technical and non-technical audiences