Ecommerce, Logistics & Corporate Donations Lead (12-Month)

WELSH AIR AMBULANCE CHARITABLE TRUST; Bridgend; On-site; GBP 26,000 - 30,000; Full time

Job summary

Wales Air Ambulance Charity seeks an Ecommerce, Logistics and Corporate Donations Manager on a fixed-term basis for 12 months. You will lead online sales platforms, coordinate collection and delivery, manage Gift Aid, and maximise income across the retail estate.

Based in Wales, the role requires strong customer service, logistics and relationship-building with corporate partners. You will work with retail, fundraising and communications teams to enhance online presence and operational

Qualifications

• Experience of working in a logistics or customer service setting.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Able to manage a varied workload.
• Able to prioritise tasks and work to deadlines.
• Ability to input and analyse logistical data.
• Strong analytical skills.
• Ability to problem solve.
• Project management experience.
• Good administration skills.
• Able to use judgement.
• Good geographical knowledge of Wales.
• Confident in the use of internet, intranet, databases, Apps, and Microsoft packages, including Word, Excel, Outlook & Teams.

Responsibilities

• Lead the development, implementation and ongoing management of online sales platforms.
• Coordinate collection and delivery services and stock management.
• Build relationships with corporate partners to secure donations.
• Promote Gift Aid to maximise income.
• Work with Retail, Fundraising and Communications teams to improve customer service.

Skills

Experience in logistics or customer

Customer service

Verbal and written communication

Workload management

Prioritisation

Data input and analysis

Analytical skills

Problem solving

Project management

Administration

Judgement

Geography of Wales

Microsoft Office (Word, Excel, Outlook

Tools

Excel

Word

Outlook

Teams

Job description

Wales Air Ambulance Charity seeks an Ecommerce, Logistics and Corporate Donations Manager on a fixed-term basis for 12 months. You will lead online sales platforms, coordinate collection and delivery, manage Gift Aid, and maximise income across the retail estate.

Based in Wales, the role requires strong customer service, logistics and relationship-building with corporate partners. You will work with retail, fundraising and communications teams to enhance online presence and operational