Ecommerce Implementation Lead - Go-Live Specialist

clearer.io; Leicester; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Private Medical Insurance

Pension

Job summary

A leading eCommerce company based in Leicester is seeking an Implementation Specialist to enhance customer engagement through effective implementation of their apps. The specialist will be the primary customer-facing lead, ensuring smooth transitions from trial to go-live by managing technical setups and activating key features. Ideal candidates should have Shopify Liquid knowledge and be data-driven, understanding various business use cases. The company offers a dynamic culture focused on innovation and growth, with competitive benefits like Private Medical Insurance.

Qualifications

• Strong understanding of the E-Commerce landscape.
• Ability to forecast merchants' needs.
• Familiarity with different business use cases.

Responsibilities

• Lead customer-facing implementation from trial start to go-live.
• Oversee technical setup and feature activation.
• Collaborate with Sales and Customer Success during implementation.

Skills

Shopify Liquid knowledge

Awareness of the E-Commerce landscape

Data oriented and driven

Understanding of different business use cases

Job description

A leading eCommerce company based in Leicester is seeking an Implementation Specialist to enhance customer engagement through effective implementation of their apps. The specialist will be the primary customer-facing lead, ensuring smooth transitions from trial to go-live by managing technical setups and activating key features. Ideal candidates should have Shopify Liquid knowledge and be data-driven, understanding various business use cases. The company offers a dynamic culture focused on innovation and growth, with competitive benefits like Private Medical Insurance.