Ecommerce Growth Lead – Airport Digital Experience

Bristol Airport; United Kingdom; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

25 days annual leave

Private healthcare with dependents

Discretionary bonus

Salary sacrifice pension (match 2% up

Job summary

Bristol Airport is seeking a commercially minded, digitally fluent Ecommerce Manager to transform how passengers engage with our airport—before they even arrive. This high-impact role sits at the intersection of travel and technology and directly influences revenue, customer experience and brand perception.

You will own and evolve our ecommerce strategy, delivering data-driven experiences that inspire passengers to book and engage across every touchpoint.

Qualifications

• Proven track record delivering ecommerce strategy with £40m+ revenue.
• Extensive experience with Google Analytics and CRO.
• Strong experience managing PPC and affiliate campaigns.
• Leadership experience with line management responsibilities.

Responsibilities

• Lead development roadmap for ecommerce channels and improve conversion rate.
• Manage PPC and affiliate performance with ROI-focused outcomes.
• Own relationships with ecommerce platform providers and ensure SLAs.
• Collaborate with Commercial and Marketing on campaigns driving direct bookings.

Skills

Conversion rate optimisation

Google Analytics

User experience

PPC management

Affiliate marketing

Stakeholder influence

Team leadership

Tools

Ecommerce platforms

Job description

Bristol Airport is seeking a commercially minded, digitally fluent Ecommerce Manager to transform how passengers engage with our airport—before they even arrive. This high-impact role sits at the intersection of travel and technology and directly influences revenue, customer experience and brand perception.

You will own and evolve our ecommerce strategy, delivering data-driven experiences that inspire passengers to book and engage across every touchpoint.