Digital Merchandising Manager — Travel eCommerce

easyJet; Luton; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Bonus up to 20%

7% employer pension contribution

Staff travel benefits

Private medical insurance

25 days holiday + bank holidays

Annual holiday credit with easyJet

Flexible benefits package including a

Job summary

easyJet is seeking a Digital Merchandising Manager to lead end-to-end merchandising across our websites and app, shaping content for flights, ancillaries and holidays. You’ll leverage customer insights, data and testing to drive conversion and engagement while partnering with commercial, product and digital teams to deliver measurable results.

You’ll work with UX, product and development teams in an agile environment, translating insights into prioritised roadmaps and practical recommendations

Qualifications

• Experience in digital merchandising or online trading, preferably in travel/retail.
• Comfort working with analytics data and testing platforms to prove impact.
• Experience collaborating with UX, product and development teams in agile environments.

Responsibilities

• Own end-to-end digital merchandising strategy across easyJet’s digital channels.
• Use A/B and multivariate testing to optimize content, layouts and journeys.
• Analyze customer behaviour, sales performance and booking funnels to generate actionable recommendations.
• Collaborate with product and commercial teams to shape the development roadmap and align merchandising with business goals.

Skills

Digital merchandising

eCommerce

Analytics

A/B testing

Stakeholder management

Agile working

Content management systems

UX collaboration

Testing platforms

Tools

Analytics tools

A/B testing platforms

CMS

CRM systems

Job description

easyJet is seeking a Digital Merchandising Manager to lead end-to-end merchandising across our websites and app, shaping content for flights, ancillaries and holidays. You’ll leverage customer insights, data and testing to drive conversion and engagement while partnering with commercial, product and digital teams to deliver measurable results.

You’ll work with UX, product and development teams in an agile environment, translating insights into prioritised roadmaps and practical recommendations