Digital Product Owner - Airport Experience & Optimization

Parking Network BV; Manchester; Hybrid; GBP 55,000 - 70,000; Full time

Benefits offered by this job

25 days holiday

Pension 10%

On-site gym

Discounts on CAVU products

Rail and retail discounts

2 paid volunteering days per year

Health & wellbeing events

Mentoring & learning grants

Enhanced parental leave

Job summary

CAVU is seeking a Product Owner to join the Digital Customer Platform team, shaping and optimising digital experiences across MAG airports. You will focus on customer journeys for Manchester, Stansted, and East Midlands Airport websites, driving optimisation and engagement while aligning with commercial goals.

Working in an Agile environment, you will partner with UX, engineering and content teams to define priorities, deliver value, and inform decisions with data.

Qualifications

• Experience working as a Product Owner or within a product-led digital delivery environment.
• Strong understanding of Agile methodologies and product delivery practices.
• Experience managing backlogs, writing user stories and working within sprint-based delivery teams.
• Exposure to digital optimisation, experimentation or A/B testing initiatives.
• Strong stakeholder management and communication skills.
• The ability to interpret and utilise data to support product decisions and prioritisation.
• Experience working closely with UX, engineering and content teams.
• Familiarity with digital analytics tools such as GA4 would be advantageous.
• A proactive, collaborative and continuous improvement mindset.

Responsibilities

• Own and manage product backlogs across digital customer touchpoints, ensuring priorities align with customer, operational and commercial objectives.
• Work closely with cross-functional delivery teams to define user stories, acceptance criteria and sprint priorities.
• Contribute actively to Agile ceremonies including sprint planning, stand-ups, retrospectives and backlog refinement.
• Collaborate with engineering, UX and content teams to ensure solutions deliver high-quality customer outcomes.
• Support the continuous improvement of product delivery processes and Agile ways of working.
• Drive optimisation initiatives across web and digital customer journeys, identifying opportunities to improve engagement, conversion and usability.
• Support and coordinate experimentation and A/B testing activity in partnership with UX and digital teams.
• Use customer, behavioural and performance data to inform prioritisation and product decisions.
• Ensure digital experiences remain aligned to both customer expectations and wider business strategy.

Skills

Product Owner

Agile methodologies

Backlog management

Stakeholder management

Data-driven decisions

Tools

GA4

Job description

CAVU is seeking a Product Owner to join the Digital Customer Platform team, shaping and optimising digital experiences across MAG airports. You will focus on customer journeys for Manchester, Stansted, and East Midlands Airport websites, driving optimisation and engagement while aligning with commercial goals.

Working in an Agile environment, you will partner with UX, engineering and content teams to define priorities, deliver value, and inform decisions with data.