Ecommerce Coordinator

GXO Logistics, Inc.; Banbury; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Holiday pay

Workplace pension

GP service

Life assurance

Employee assistance programme

MyBenefits platform

GXO University

Job summary

GXO Logistics, Inc. in Banbury is hiring Ecommerce Coordinators for full-time positions supporting The Entertainer. Roles involve processing customer orders on time, assisting colleagues, and covering for First Line Managers as needed.

Shifts include days, evenings and nights across a 40-hour week. Applicants should have warehouse experience and strong communication, with Excel/Outlook proficiency and flexibility to work rotating shifts.

Qualifications

• Experience in warehouse or operational role, preferably e‑commerce or inventory.
• Strong communication and problem-solving skills for fast-paced work.
• Proficient in Microsoft Excel and Outlook; proactive learner.
• Flexible to work across multiple shifts and take on extra responsibilities.

Responsibilities

• Support smooth day-to-day e-commerce operation, ensuring orders are processed accurately and on time.
• Act as a key point of support for colleagues to maintain productivity, quality and performance.
• Provide cover for First Line Managers and assist with coaching and training.
• Promote safe practices, support stock accuracy, KPI performance and continuous improvement.

Skills

Communication

Problem-solving

Excel

Outlook

Shift flexibility

Tools

GXO location tools

Job description

Are you looking for the next step in your warehouse career? Are you ready to take on more responsibility and develop the skills needed for a future leadership role? Would you enjoy being the go-to person on shift, supporting colleagues and helping drive operational success?

Here at GXO Banbury we are recruiting for Ecommerce Coordinators to join our team, supporting our customer, The Entertainer.

You will be working on a full-time, permanent basis, contracted to 40 hours per week.

We are currently recruiting for the following shifts:

• Any 5 days out of 7, covering the hours of 07:00 to 15:00
• Any 5 days out of 7, covering the hours of 15:00 to 23:00
• Any 5 days out of 7, covering the hours of 23:00 to 07:00

Pay, benefits and more:

• An hourly rate of £13.75
• An additional 6% shift premium if working on the fixed PM shift (subject to shifts worked)
• An additional 15% shift premium if working on the fixed Nights shift (subject to shifts worked)
• Holiday pay and a workplace pension
• A 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme
• Access to our MyBenefits platform offering a variety of high street discounts, cashback cards, a saving scheme and much more!
• Access to GXO University – home to a wealth of online training courses, meaning your development never ends!

What you’ll do on a typical day:

• Support the smooth day-to-day running of the e-commerce operation, ensuring customer orders are processed accurately and on time
• Act as a key point of support for colleagues, helping to maintain productivity, quality and operational performance
• Provide cover for First Line Managers when required and assist with coaching, training and developing team members
• Promote safe working practices whilst supporting stock accuracy, KPI performance and continuous improvement activities

What you need to succeed at GXO:

• Previous experience within a warehouse or operational environment, ideally within e-commerce, inventory or team support roles
• Strong communication and problem-solving skills, with the confidence to make decisions in a fast-paced environment
• Good working knowledge of Microsoft Excel and Outlook, with a proactive approach to learning and development
• Flexibility to work across shift patterns and a willingness to take on additional responsibility as you progress your career

GXO is a leading provider of cutting‑edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.