Ecommerce Assistant

Derek Rose; London; On-site; GBP 28,000 - 40,000; Full time

Job summary

A leading company in the luxury ecommerce sector is seeking an enthusiastic Ecommerce Assistant to join their team in London. The role involves managing day-to-day Shopify operations, collaborating with marketing for campaign execution, and optimizing product data to enhance customer experience. Candidates should have experience in ecommerce, preferably in luxury retail, and possess strong communication skills. This position offers competitive pay and various employee benefits, reflecting our commitment to employee wellbeing and professional growth.

Benefits

Pension contribution

25 Days annual leave, plus bank holidays

Generous staff discount and regular sample sales

Yearly eye testing

Confidential wellbeing and mental health support service

Office social events

Potential for hybrid working on completion of probation

Qualifications

• Expérience antérieure dans un environnement ecommerce, idéalement dans le luxe.
• Connaissances en Shopify ou autres plateformes ecommerce préférées.
• Capacité à gérer des données produits à grande échelle.

Responsibilities

• Gérer les opérations journalières du site Shopify et sa mise à jour.
• Collaborer avec les équipes de merchandising pour assurer le bon lancement des produits.
• Assister à la rédaction et à l'optimisation des copies produits.

Skills

Attention to detail

Commercial awareness

Written communication

Team collaboration

Proactivity

Education

Degree in Business, Marketing, Fashion or related discipline

Tools

Shopify

Excel

Job description

Ecommerce Assistant

Job Title: Ecommerce Assistant

Role Type: Full Time

Department: Ecommerce / Marketing

Reports to: Ecommerce Manager

Location: Baker Street, London

Salary: Competitive

Our Mission

We understand that our customers want to look good, feel good and make the most of their free time. They enjoy and value their ‘me-time’ and catching up with friends & family. Our customers know that quality free time is central to their happiness and well-being. They embrace these special moments: time alone, time with friends and time with family.

As a life-loving brand we share this belief, so we design exclusively for free time. We are pioneering and determined in our approach, developing products that enhance the enjoyment of these moments. If we can make this time one percent more enjoyable, more confident, more comfortable, then we have fulfilled our role.

This contribution towards an elevated quality of life and, ultimately, our customer’s sense of well-being is what we call…Feel-good Living.

Our Values

We are: Life Loving, Pioneering, Approachable and Discerning.

The Role

We’re looking for an enthusiastic and highly organised Ecommerce Assistant to join Derek Rose’s exciting and expanding office team based in Baker Street, London.

In your role as Ecommerce Assistant, you will work directly with the Ecommerce Manager to implement and execute the ecommerce strategy for Derek Rose.

Key Responsibilities:

Website & Trading Management

• Manage day-to-day operations of the Shopify site, including product uploads, categorisation, bundling, tagging and pricing accuracy.

• Own weekly merchandising updates to ensure strategic presentation of products across categories, homepage and navigation.

• Support delivery of campaigns and key seasonal product launches across the site and digital channels.

• Maintain clean product data including style recommendations, variant attributes and naming consistency.

• Conduct regular site walks, identifying issues and working with internal teams and external partners to resolve bugs and improve UX.

Product & Content Management

• Collaborate with the buying and merchandising teams to ensure smooth and timely product go-lives.

• Write, edit and optimise product copy in the Derek Rose tone of voice, aligned with SEO and customer journey goals.

• Maintain and evolve image libraries and site assets, ensuring consistent application of brand creative.

• Support creative and ecommerce photo shoot, product, model and flat lay, ensuring asset capture meets business needs.

Performance & Optimisation

• Assist with reporting on site performance, campaign results, and customer behaviour, using insights to support trade decisions.

• Undertake competitor reviews to inform category layout, promotions and product presentation.

• Contribute ideas and support implementation of CRO and on-site UX improvements.

Marketing & Campaign Support

• Support the Marketing team with execution of campaigns on site.

• Assist in asset preparation and technical delivery of content across site, email and social where required.

Skills & Experience Required:

• Previous experience in an ecommerce environment, ideally within luxury or premium retail.

• Knowledge of Shopify or other ecommerce platforms preferred.

• Strong attention to detail and commercial awareness.

• Confident using Excel and comfortable handling product data at scale.

• Excellent written communication and grammar, with a flair for creating engaging product copy.

• Organised, self-motivated, and able to manage multiple tasks with competing deadlines.

• A collaborative team player with a proactive attitude and strong interest in ecommerce growth and customer experience.

Preferred Qualifications:

• Experience in ecommerce trading, merchandising, or site management.

• Degree in Business, Marketing, Fashion or a related discipline.

• Interest in luxury lifestyle, fashion, and digital retail trends

What we offer:

• Pension contribution.

• 25 Days annual leave, plus bank holidays.

• Generous staff discount and regular sample sales.

• Yearly eye testing.

• Confidential wellbeing and mental health support service.

• Office social events.

• The potential for hybrid working on completion of probation