Ecommerce Account Manager

Add People; Stretford; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Pension

Cycle to Work

Social events

Inclusive culture

Investors in People Platinum employer

Job summary

Add People is seeking an Ecommerce Account Manager to manage a portfolio of ecommerce brands across the UK and US. You’ll collaborate with paid search, SEO and technical teams to drive growth and ROI.

Hybrid working is available after onboarding. You’ll build strong client relationships, create tailored marketing plans, and translate data into actionable strategies for SME ecommerce brands.

Qualifications

• Experience in digital marketing, ecommerce or account management.
• Strong communication and relationship-building skills.
• Commercial mindset with a focus on results.
• Organised and confident managing multiple priorities.
• Positive, proactive approach.
• Interest in PPC, ecommerce growth and digital strategy.

Responsibilities

• Managing a portfolio of ecommerce client accounts.
• Building strong client relationships and becoming a trusted adviser.
• Reviewing performance and identifying growth opportunities.
• Supporting Google Ads / Shopping strategy to improve ROI.
• Creating marketing plans tailored to SME ecommerce brands.
• Working closely with internal specialists to deliver results.
• Ensuring clients receive excellent service and clear communication.

Skills

Digital marketing

Ecommerce

Account management

Client relationships

Communication

Strategic planning

PPC

Google Ads

Tools

Google Ads

Google Analytics

CMS platforms

Job description

Want to build a career in digital marketing while managing exciting ecommerce brands across the UK and US?

We're looking for an ambitious Ecommerce Account Manager to join the Add People team. This is a fantastic opportunity for someone who enjoys client relationships, digital strategy, and helping growing businesses succeed online.

You'll manage your own portfolio of ecommerce clients, working closely with specialists across Paid Search, SEO and technical teams to deliver measurable growth and strong ROI.

Why this role stands out

• Hybrid working available after onboarding
• Manage real client accounts and make an impact quickly
• Work with UK and US ecommerce businesses
• Clear training and development plan
• Supportive, collaborative team culture
• Genuine career progression opportunities

What you'll be doing

• Managing a portfolio of ecommerce client accounts
• Building strong client relationships and becoming a trusted adviser
• Reviewing performance and identifying growth opportunities
• Supporting Google Ads / Shopping strategy to improve ROI
• Creating marketing plans tailored to SME ecommerce brands
• Working closely with internal specialists to deliver results
• Ensuring clients receive excellent service and clear communication

What we're looking for

• Experience in digital marketing, ecommerce or account management
• Strong communication and relationship-building skills
• Commercial mindset with a focus on results
• Organised and confident managing multiple priorities
• Positive, proactive approach
• Interest in PPC, ecommerce growth and digital strategy

Bonus if you have experience with:

• Google Ads / Google Shopping
• Google Analytics
• CMS platforms
• SEO / keyword targeting

About Add People

Add People is a team of 250+ digital marketing specialists helping SMEs grow through performance-driven campaigns. Since 2002, we've built a reputation for delivering measurable results across global markets.

We partner with Google, Facebook, Microsoft, and American Express to deliver scalable, cost-effective marketing strategies and we're continuing to grow.

• Pension
• Cycle to Work scheme
• Social events
• Inclusive culture
• Investors in People Platinum employer

Ability to commute/relocate:

• Altrincham WA15 8AB: reliably commute or plan to relocate before starting work (preferred)
• United Kingdom (preferred)

Work Location: Hybrid remote in Altrincham WA15 8AB