Pension Analyst

TN United Kingdom; Nottingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join a leading company as a Pension Analyst, where you will play a vital role in managing pension services. Your attention to detail and problem-solving skills will ensure exceptional service delivery. With a supportive environment and numerous benefits, this position offers a chance for professional growth and impact.

Benefits

Access to over 60 internal training courses

24/7 access to a GP through SmartHealth

Ability to purchase or sell additional holiday days

Enhanced Family leave

Employee recognition program

Referral bonus scheme

On-site subsidised restaurants

Opt-in benefits schemes

Qualifications

• Attention to detail and problem-solving abilities are crucial.
• Ability to manage multiple tasks efficiently.
• Experience in customer service is beneficial.

Responsibilities

• Manage and reconcile pension services from start to finish.
• Conduct quality checks and maintain accurate records.
• Build strong relationships with clients and stakeholders.

Skills

Strong communication skills

High attention to detail

Excellent telephone manner

Problem-solving abilities

Organisational skills

Adaptability

Critical thinking

Quick learner

Job description

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At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive.

By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time.

With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication—all of which we pass on to our customers.

MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters.

With us, you’ll grow, find your flow,and make a lasting difference in your career, your team, and your impact.

You Career:

Join us as a Pension Analyst, where your attention to detail, problem-solving abilities, and organisational skills will play a crucial role in delivering exceptional service to our clients. In this position, you'll have the opportunity to manage a portfolio of pension services, ensuring accuracy, efficiency, and compliance with all procedures. If you thrive in a fast-paced environment and enjoy building strong relationships both with clients and internal stakeholders, this is the perfect role for you.

Your Team:

You’ll be a vital member of a dedicated team that values precision, accountability, and customer-focused service. Collaborating closely with both clients and colleagues across the business, you’ll ensure that pension services are delivered to the highest standards, meeting both client requirements and internal guidelines. As a Pension Analyst, you’ll work alongside senior team members and key stakeholders to guarantee seamless service delivery and contribute to the overall success of the department.

Your Impact:

In this role, you will be directly responsible for managing and reconciling pension services from start to finish, ensuring all processes are in line with established procedures. By proactively addressing issues, conducting quality checks, and maintaining accurate records, you will help us deliver the highest level of service to our clients. Your expertise will also contribute to enhancing customer relationships, fostering trust and ensuring compliance across all pension-related activities.

Skills:

Strong communication skills, particularly with customers.

High attention to detail and accuracy.

Excellent telephone manner and customer service approach.

Strong problem-solving abilities and critical thinking.

Ability to adapt to changing priorities and requirements.

Highly organised with the ability to manage multiple tasks efficiently.

Quick learner, eager to acquire new knowledge and skills.

Benefits to support you personally and professionally

Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
• 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond 25 days and bank holidays
• Enhanced Family leave
• My MHRewards offering discounts at over retailers
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
• On-site subsidised restaurants offering a variety of fresh meals daily
• Opt-in benefits schemes such as private medical insurance and dental coverage

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.

At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported.

Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.