Customer Account Executive

TN United Kingdom; Salford; On-site; GBP 24,000 - 28,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Account Executive to join their vibrant team. This role involves attracting high-quality clients and building lasting relationships while achieving engagement with both new and existing clients. You will be the first point of contact, providing exceptional service and promoting unique offerings. If you are target-driven and possess excellent communication skills, this is the perfect opportunity to make a significant impact in a supportive environment.

Qualifications

• Experience in Customer Service or Sales is essential.
• Strong communication and time management skills are required.

Responsibilities

• Attract and build relationships with high-quality clients.
• Proactively engage with clients through calls and SMS.

Skills

Customer Service

Sales

Recruitment

Communication Skills

Time Management

Microsoft Office

Job description

Customer Account Executive

Location: Salford Quays

Salary: £24K + Bonus

Start Date: Immediate

Job Description

We are seeking a Customer Account Executive to join our team. Your responsibilities will include:

1. Attracting high-quality clients and building lasting, successful relationships.
2. Achieving high levels of engagement with new and existing clients.
3. Being proactive by making outbound calls and sending SMS daily to ensure courses are running smoothly and to fill any gaps in the diaries.
4. Acting as the first point of contact for clients, providing high-quality service.
5. Sourcing clients available for new courses and maximizing every opportunity.
6. Promoting and selling features and benefits, highlighting our unique selling points.
7. Building relationships through outbound calls.

Required Skills

• Previous experience in Customer Service, Sales, or Recruitment.
• Target-driven with a successful track record of meeting KPIs.
• Professional and friendly communication skills, both written and verbal.
• Excellent listening and objection-handling skills.
• Good time management skills with the ability to multitask.
• Proficient in Microsoft Office.