People Partner

Mitie Cleaning & Hygiene Services; Birmingham; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company in facilities management is seeking a People Partner to collaborate with regional teams and implement HR strategies. This role involves providing HR solutions, supporting employee engagement, and driving initiatives that align with business goals. The ideal candidate will have experience in a high-volume environment and a commitment to fostering an inclusive workplace. Join us to contribute to a diverse team and enjoy market-leading benefits.

Benefits

Virtual GP services

Financial wellbeing schemes

Flexible holiday options

High street discounts

Cycle-to-work schemes

Life insurance

Enhanced pension contributions

Share plans

Mitie Stars recognition awards

Qualifications

• Experience in a generalist HR advisory role in a fast-paced environment.
• Ability to influence decision-makers and build trusted relationships.

Responsibilities

• Partner with Regional Account Managers to provide HR solutions.
• Champion EDI initiatives and culture development.
• Monitor and analyze people data for reporting.

Skills

Driving HR agendas

Stakeholder influence

Confident communication

Customer service orientation

Decision-making capability

Education

CIPD qualification

Job description

People Partner

UK Wide with travel to sites across the region - Full Time

We are seeking a passionate and innovative People Partner to work collaboratively with our Regional Operational Leadership Team, Centres of Excellence, OneHR team, and other key stakeholders. As a vital member of the Technical FM Sector Team, you will support the Sector People Partner in implementing our People Strategies and Plans, aligning them with Mitie and Divisional Goals, Strategies, and Plans (OGSP).

Main Responsibilities

1. Proactively partner with Regional Account Managers and Directors across Technical FM Regions to provide pragmatic, commercially focused HR solutions.
2. Offer coaching and guidance on various HR topics to managers and support key client relations.
3. Develop and implement account strategies and people plans aligned with Business OGSP.
4. Champion EDI initiatives, culture development, pastoral support, and employee engagement.
5. Provide solutions for complex or escalated cases in collaboration with the ER Support team.
6. Engage in group and local people-focused projects to promote improvements.
7. Build strong relationships and influence stakeholders at all levels through effective communication.
8. Support mobilisations across regions by liaising with the Change Partnering team.
9. Assist in developing and nurturing talent and succession plans for leadership and critical roles.
10. Monitor and analyze people data to support monthly reporting.

Success Criteria

Proven experience in a generalist HR advisory role within a high-volume, fast-paced environment, preferably within the Technical industry. Ability to influence decision-makers, challenge professionally, and build trusted relationships. Essential skills include:

• Driving HR agendas and stakeholder influence
• Mobilisation and TUPE experience (desirable but not essential)
• Confident and articulate communication skills
• Strong customer service orientation
• Ability to handle difficult conversations
• Understanding of confidentiality
• Decision-making capability
• CIPD qualification or working towards it
• Full UK Driving License and willingness to travel with overnight stays

Benefits

Our market-leading benefits include virtual GP services, financial wellbeing schemes, flexible holiday options, high street discounts, cycle-to-work schemes, life insurance, enhanced pension contributions, share plans, and recognition awards like Mitie Stars with cash prizes up to £10,000.

We prioritize career development through diverse training and learning resources and are committed to inclusive recruitment practices. If you need reasonable adjustments during the recruitment process, contact Chloe Smailes at [e-mail].

Since 1987, Mitie has employed over 72,000 people globally, delivering facilities management and professional services to a wide range of clients, including banking, government, hospitals, and schools.

Join our Mitie team and be part of a diverse and inclusive environment. Apply now or share your experience about life at Mitie with others.