Operations Engineer

Veolia Water Technologies UK; Preston; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a leading global company as an Operations Engineer, where you'll play a vital role in providing exceptional service in water treatment. This position offers structured career progression and flexible benefits, allowing you to make a real impact on ecological transformation. You'll be responsible for on-site maintenance, customer support, and ensuring compliance with industry standards. With a commitment to diversity and inclusion, this forward-thinking company values your unique contributions and supports your professional growth. Apply today to be part of a team dedicated to making a difference for future generations.

Benefits

Company Vehicle

Fuel Card

25 Days Annual Leave

Pension Scheme

Employee Discounts

Referral Bonuses

Mental Health Support

Financial Support

Qualifications

• Experience in chemical water treatment and service engineering.
• Strong communication and relationship-building skills.

Responsibilities

• Provide on-site maintenance and technical support for water treatment systems.
• Develop relationships with customers and ensure compliance with regulations.
• Conduct risk assessments and manage documentation for water services.

Skills

Chemical Water Treatment

Customer Service

Time Management

Communication Skills

Problem Solving

Education

HNC or Degree in Mechanical, Electrical or Chemical Engineering

GCSE in English and Maths

Tools

IT Competency

Job description

Veolia Water Technologies, the world leader in water treatment. Veolia Water Technologies provide complete solutions for water treatment. Innovating in key areas such as sustainable development, resource and by-product recovery, our differentiating water treatment processes enable us to offer solutions suited to every application. We are experts in water.

Operations Engineer

Field-based around North West (ideal location M6 - Preston)

Permanent, Full-time, 37.5 hours

25 days annual leave (plus your birthday off), Company vehicle + Fuel card, Comprehensive pension scheme

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Are you an Operations Engineer, or an aspiring Operations Engineer, looking to take the next step in your career by joining a successful and rapidly growing global company, who can offer you structured progression opportunities and flexible benefits? Are you passionate about Ecological Transformation and being a part of making a change to the planet?

If so, we have a fantastic opportunity to join our leading, well respected water technologies company, where you will play a pivotal role in giving our customers the best in class quality service. You will provide on-site corrective/preventative maintenance and offer after-sales technical and commercial support to existing water treatment chemical customers. At Veolia Water Technologies UK (VWT UK), we are committed to ensure you have the best experience possible and take your career to the next level!

Some More Brief Responsibilities Of An Operations Engineer Are

• To develop and maintain good working relationships with customers.
• Provide service, chemical treatment analysis, monitoring and account management to existing customers/contracts.
• Provide Legionella control and ensure customer compliance with ACOP L8.
• Provide customer recommendations for best working practises.
• Gather information in preparation for client review meetings.
• Review site water services risk assessment.
• Gather site information and compile site log books for customers, maintain and audit.
• Initiate water treatment program on new accounts and commission new dosing/control installations.
• Completion of risk assessments, work reports, and all other documentation.
• Look for opportunities and where appropriate to sell parts, consumables, plant upgrades and refurbishment work, working with the appropriate sales team.
• Feedback to customers on future product development, features and functions and show how they will add value to their business.
• Provide updates to line manager on any issues that may result in financial, reputational or operational impact on the Company, seek guidance and support as required to ensure the service provided to our customers is a priority.
  
  

General Requirements For The Role

• A HNC or degree in Mechanical, Electrical or Chemical Engineering or Chemistry qualification or similar or qualified by experience.
• GCSE or equivalent – English and Maths.
• A full UK driving licence is required.
• Excellent time management skills.
• Candidates must have knowledge and experience of chemical water treatment e.g. cooling tower management, boiler optimisation.
• Experience of having worked as an Operations/Service Engineer or in a Technical Support role or laboratory experience.
• Passionate about providing a first class service to our customers.
• Able to handle challenging conversations with customers and find a resolution.
• Strong communication skills both verbally and written, with the versatility to communicate at all levels in a clear and concise manner.
• Demonstrable experience of having built strong working relationships both internally and externally.
• A good level of IT competency.
• Good organisational skills with an eye for detail.
• Able to prioritise workload and manage multiple tasks.
  
  

What’s next?

If you feel this role is suited for you, click on the “Apply” button. The Recruitment team will review your application as soon as possible and if your experience and skills match closely with what we are looking for, we will be in touch to discuss the next steps.

Our promise to you

We know that the expectation of a good role goes both ways, so alongside your salary, you will receive a company vehicle, fuel card, overtime and on-call payments. This is in addition to our extensive benefits package which includes 25 days annual leave (and your birthday off!), our market leading pension and share scheme, parental leave from Day 1 of employment and a range of employee discounts and employee referral bonuses - as we’d like nothing more than to give your family and friends an opportunity too! Also, to help you a little further, we provide mental health and financial support, so you know exactly who to lean on whenever you need to.

Apply today, so we can make a difference for generations to come.

Diversity & Inclusion

At VWT UK, we’re proud to be known as an equal opportunities employer. We acknowledge that supporting diversity and engagement is not only the right thing to do, but also the right thing for our business. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. This commitment is embedded into our values and beliefs that our business is at its best when we embrace the full spectrum of humanity, regardless of what we look like, where we come from or who we love. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

Here at Veolia Water Technologies, we know that some applicants don't apply unless they think they tick all the boxes - but we are saying don't worry! We would much rather see your application than risk missing out on your potential! We know our strength comes from our differences and shared life experiences so we are committed to offering a safe work environment, where individuals are respected. We’re proud to be known as an equal opportunities employer, so no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality, or veteran status, every applicant who meets the minimum requirements will be considered fully.